So finally got my code, having ordered 8th No controller to play, 20 names I wanted all gone, had to make it look rubbish with numbers, Well done Google, quality work there
I've got to ask @GraceFromGoogle why there has been so little clear information? We all know you've had a major problem, but if you communicate with people and let them know... 1. What happened? 2. Wh...
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I've got to ask @GraceFromGoogle why there has been so little clear information? We all know you've had a major problem, but if you communicate with people and let them know... 1. What happened? 2. What you are doing currently to fix it? 3. What you are going to do compensate people who believed and support in you? 4. A realistic time frame for people to get their codes, shipping and compensation? You would restore the faith of people to some extent in your customer service, if not your ability to launch a product!
@GraceFromGoogle Will this go on for extra days until everyone has been sent a code, so that the people who have been affected by appalling customer service and lack of communication can get some ben...
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@GraceFromGoogle Will this go on for extra days until everyone has been sent a code, so that the people who have been affected by appalling customer service and lack of communication can get some benefit or is only for those lucky enough to get a cod by ordering not in the first few days after launch?
@GraceFromGoogle What is the compensation for those who are loosing out on one of the key selling points? I've been a Google fan for years, but this is a possible sell all and move to Amazon kit and a...
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@GraceFromGoogle What is the compensation for those who are loosing out on one of the key selling points? I've been a Google fan for years, but this is a possible sell all and move to Amazon kit and an XBox. First rule of customer service, keep everyone in the loop and communicate! I'm lost for words on how disappointed I am
Ordered 8th of June, same deal here, seems anyone who ordered at the beginning will get their choice of name after people who ordered in the last month!