Having worked in a call center, it's not easy. No excuse for bad information, but you probably got a form to rate your experience. That's the best place to voice your poor support experience. Havi...
See more...
Having worked in a call center, it's not easy. No excuse for bad information, but you probably got a form to rate your experience. That's the best place to voice your poor support experience. Having been there, I heard about each and every time I screwed up and then learned from it. However not everyome cares about their job like I did. In Google's defense I recently had an incredible experience with their home security folks. I talked to several of them and just got opinion and details. It was the best or almost customer service experience I've ever had. I'm not discounting your experience at all. Sounds like it sucked.
