I'm in exactly the same boat. Initiated the refund, debit card had expired in the interim, got a notification email to update payment method, did that, then found the "refund declined" status. Spent ...
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I'm in exactly the same boat. Initiated the refund, debit card had expired in the interim, got a notification email to update payment method, did that, then found the "refund declined" status. Spent like an hour with support being reassured "it would be fine." Just gotta wait, I guess...