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lawsons's Posts

can I get some invites playing mainly D2 at the min need a clan if anyone has one lawsons #7609
@Xevioso it's hardly a complaint over nothing if you dont understand the complaint I suggest you dont comment on the thread. it was a simple question is it worth buying a game when it will become fre... See more...
@Xevioso it's hardly a complaint over nothing if you dont understand the complaint I suggest you dont comment on the thread. it was a simple question is it worth buying a game when it will become free any way? clearly your not out of pocket by the price of a game and a months subscription. it is my right to complain about what the hell I want how ever small or insignificant it is to you the forums are ways for members to voice THEIR opinions on decisions made by the cooperation. have you commented on every post complaining about having 2 tomb raider games as part of pro so far? or every post complaining about games of there choice not being included. I suggest you wind your neck in and move along 
@ anarchy I have no doubt after using the service for a short period playing a game I enjoy that's the biggest issue I dont want to get a refund. i have had the same case number throughout they all ha... See more...
@ anarchy I have no doubt after using the service for a short period playing a game I enjoy that's the biggest issue I dont want to get a refund. i have had the same case number throughout they all have had access to my account each interaction and read the notes each time but can not find a resolution to issuing an email to have the faulty chromecast ultra replaced. I was asked yesterday what my IMEI number was for the faulty google pixel I dont even own lol. my aim is someone higher up than customer support can just issue me with a chromecast that works or speaks to someone from the uk who can resolve my issue as the workers in the Philippines are having no joy.
@Deleted User am afraid the time for a cool head is over and if this is not a 'fit' this is my venting of my frustration after extremely poor customer service. there was no poor communication between ... See more...
@Deleted User am afraid the time for a cool head is over and if this is not a 'fit' this is my venting of my frustration after extremely poor customer service. there was no poor communication between teams the fault lies with lies being told to a customer to only be contradicted by the operative who answered my next call. YOU may of had a good experience in YOUR case but I haven't and can only be blamed on incompetence now. patience was all I had which has not helped with the lies. yes they are people like you and I and I have treated them as I would expect to be treated but now there refusal to issue me a refund has broken the straw on the camels back. So anarchy not all experiences of the customer support are the same and being nice for 6 days gets you no where.
@Xevioso your comparison completely misses the point I am making - is it fair people unknowingly pay for a title to then be given it free. I dont care about people playing stadia for free as this is ... See more...
@Xevioso your comparison completely misses the point I am making - is it fair people unknowingly pay for a title to then be given it free. I dont care about people playing stadia for free as this is not an option so anyone with stadia has a paid subscription which is not free just included in the price they paid for there chosen package. On a pay to play platform with purchasable content the purchasable content should not be given for free after the same pro members have just paid full price for the product It creates huge volumes of refunds for those who purchased. I think your doing pretty well at a shot for google employment with your high regards for there current state of stadia.
@Xevioso your comparison completely misses the point I am making - is it fair people unknowingly pay for a title to then be given it free. I dont care about people playing stadia for free as this is n... See more...
@Xevioso your comparison completely misses the point I am making - is it fair people unknowingly pay for a title to then be given it free. I dont care about people playing stadia for free as this is not an option so anyone with stadia has a paid subscription which is not free just included in the price they paid for there chosen package. On a pay to play platform with purchasable content the purchasable content should not be given for free after the same pro members have just paid full price for the product It creates huge volumes of refunds for those who purchased. I think your doing pretty well at a shot for google employment with your high regards for there current state of stadia.
@Xevioso let me put it to you another way. you buy a bunch of bananas but the next day you walk past the same shop and they are now free? do you work for Google by any chance
@Mad_Dog_Bravo  contacted customer support twice a day for the last 6 days and they can not update me with what is wrong with there email get the same line each time I will call you back and no one e... See more...
@Mad_Dog_Bravo  contacted customer support twice a day for the last 6 days and they can not update me with what is wrong with there email get the same line each time I will call you back and no one ever does. the case has been escalated but no one knows why it hasn't been resolved a company this big should be able to replace a faulty product for free. I have now taken the decision to cancel my subscription and get a refund as the customer service has been terrible 
I think what they should do is release the list of games they are planning on giving to pro members over the next 12months then you wont feel ripped off paying full price for a game you will receive ... See more...
I think what they should do is release the list of games they are planning on giving to pro members over the next 12months then you wont feel ripped off paying full price for a game you will receive as part of your membership it would also help to decide if you want to continue your membership fees as not everyone has unlimited funds 
@GoogleStadia stadia what a product! If it actually worked recieved my stadia premiere edition on the 26th of december after 2 hours the chromecast ultra failed called customer support who sent a lin... See more...
@GoogleStadia stadia what a product! If it actually worked recieved my stadia premiere edition on the 26th of december after 2 hours the chromecast ultra failed called customer support who sent a link that didnt work 6 days later they still ain't fixed the issue! and wont refund my money as they say this is faulty? google love the money but clearly dont want to help there customers when they have issues
This month saw the release of another tomb raider game for pro members as I can see alot of people have purchased this game previously and now it is available for free. Which leads me to the question ... See more...
This month saw the release of another tomb raider game for pro members as I can see alot of people have purchased this game previously and now it is available for free. Which leads me to the question is it worth buying any games from the store if they will be made free to pro members at some point any way??