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PeterH8033's Posts

I've checked and checked.  The only thing I can imagine is maybe something weird with my setup.  Such as Google account email is hosted by GoDaddy.  Maybe it is having trouble delivering to a google ... See more...
I've checked and checked.  The only thing I can imagine is maybe something weird with my setup.  Such as Google account email is hosted by GoDaddy.  Maybe it is having trouble delivering to a google account hosted outside ?  Or by GoDaddy?  Or maybe something special about the original order?  It was for my son.  I can't see if I used another email address during that order for him.  Or that I've got multiple google accounts (for a non-profit I volunteer at).  I think my one email address is a recovery address for the other.  We've checked spam folders and more and have yet to find any email.   BUT ... I got the original store order and I got the chat session order.  Never got emails about the invite codes.  Never got emails about the return address / labels and return instructions.   ... EXTREMELY FRUSTRATING ... I'm about to do my 3rd / 4th chat session now ... each time the person says it's an automated process and that's all they can do.  Then wait 24 hours for the email to arrive.  I've already started the credit card dispute.  
Thought we would really enjoy the product. Never got to use it. Invite codes never appeared. Support pages said INVITE CODES SENT. I didn't discover CHAT in time before I started the return process. N... See more...
Thought we would really enjoy the product. Never got to use it. Invite codes never appeared. Support pages said INVITE CODES SENT. I didn't discover CHAT in time before I started the return process. Now the return emails are not appearing. I've got emails from the original order placement. I've got emails from the google chat sessions. Something is broken with the google delivery of email with my configuration. I'm actually glad I'm returning the product. If Google can't consistently deliver email concerning the account, I don't want to spend money on buying games or other support materials.
I searched and searched when it first arrived.  All I could find was a support saying all invite codes were sent out.  There was not a clear support channel.  Only yesterday did I easily discover the... See more...
I searched and searched when it first arrived.  All I could find was a support saying all invite codes were sent out.  There was not a clear support channel.  Only yesterday did I easily discover the CHAT support.  But that was after we started the RMA process.  ... BUT ... the return email (labels, instructions) was never delivered.  I'm actually glad I'm returning it now.  I'd rather not spend money for games on a system that can't send me emails with information about my account. 
I'm in the same situation. When I ordered, I received store email saying my order was accepted. I received shipment. I use still use the original order email from Google to track status. But I never r... See more...
I'm in the same situation. When I ordered, I received store email saying my order was accepted. I received shipment. I use still use the original order email from Google to track status. But I never received an email saying it was shipped, never received an invite code email. Now, I submitted a return request. The page shows the RMA # and says to use the information in the return email. BUT THERE IS NO RETURN EMAIL! All I can do is protest this with the credit card company. I hope I used a credit card and not my debit card. Extremely frustrating !!!!!