Javriel's Posts

I used their instant chat support, and I got my refund in minutes.    https://support.google.com/stadia/answer/9612209?p=contact_us&visit_id=637099270282317347-4040344580&rd=1   These chats and supports are always so hidden. 

I'm not entirely sure of the intent of your response. The publisher is hit by this but so is stadia. They are not showing the accountability for delivering games that work on a gaming platform.  I note your defense of the service, and I remain glad I invested at this stage, but I find the inference that I should expect to pay 25 quid for a game they may not ever find a way for me to save a bit ridiculous, frankly. It's not a teething bug, this crap was in the PC release way back when.   As long as Google and SE keep passing the buck to each other about who is responsible for fixing it, I will continue to be disappointed 

I know it's not the ideal solution, but I was able to request a refund for the game because of this. I bought it as a show of support for Stadia, but it's unacceptable to pass the buck on responsibility like this. I can buy the Royal Version on any other platform for less than I paid on Stadia. I'm incredibly disappointed by this. Unacceptable treatment of Founder customers. If more peo   ple just refund a game and hit Google in the profits, maybe they'll put more effort in with taking charge of such issues, instead of fobbing it off to consumers who pay Google to do that!

I'm having the same issue. I enter a battle or take a long journey in the car and then my game will begin to drop every third frame or so, sometimes going as bad as to stutter and cut out for about .5 seconds at a time. It becomes completely unplayable.