akim0086
Community Member

Refund Failed

I received an email that the refund failed and asks to sign up with Payoneer. It also asks for a social security number, which I'd rather not give. Is there an alternative method to receive the refund?

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Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@akim0086 That definitely sounds fishy and you did the right thing questioning the fact it's asking for SSN. Would you mind posting the screenshot of the email you got? Please cover all personal info. Just want to make sure the message is legit.

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Stadia Guides are not employed by Google. Opinions are my own.
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akim0086
Community Member

Sure:

akim0086_0-1673566141112.pngakim0086_1-1673566300903.png

 

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Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@akim0086 That actually looks legit. Which email address was it coming from?

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Stadia Guides are not employed by Google. Opinions are my own.
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