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Haggoth
Founder
Founder

stadia controller keeps disconnecting

Hey guys,

 

I have been using stadia from day 1 and have been loving it. The last few weeks however I have been running into the issue of my stadia controller continuously disconnecting every 10-15 minutes.

 

I cannot figure out what may be wrong as like I said I have been using it problem-free for almost a year.

 

My wifi is always good with well over 100mbps always. I have tried doing a full-on factory reset with the controller and it continues to drop off from the connection. If I play with a mouse and keyboard on a computer it works perfect but both of my Chromecast ultras that I own both have the same issue where the controller disconnects...

 

Any advice on things to try?

Thanks!

 

1 Kudo
2 Replies
Tobonaut
Gold Stadia Guide
Gold Stadia Guide

Hi @Haggoth 

due to the fact that you tried a lot of things alreadyI I what say the next step is to contact the Stada support directly. (https://support.google.com/stadia/contact/stadia_chat).

Maybe they know more about this specific behavior of your controller.

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1 Kudo
Honeypalm
Stadia Player
Stadia Player

Same problem. My fix so far is when the controller is off, hold the button down for a solid 12 seconds. (8 seconds really but 12 to be safe). Then turn the controller on. It usually does after that but next time you turn it on it should be good until whatever causes that happens again. 

 

 

1 Kudo