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Averageguy
Stadia Player
Stadia Player

Weird issue with controller on all devices

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I have just moved house and switched wifi, so i reconnected my stadia controller and google tv. But for some reason, it links to my devices but it takes no input and after a few seconds, it vibrates and flashes orange and returns to solid white light. It then happens again, but this time, the light stays orange. I have already tried factory reset. Is it a real issue, or am i just not getting the fact that it may need charging? I don't know

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Best Response
Averageguy
Stadia Player
Stadia Player

Turns out the issue was lying in the fact that i was using a bt smart hub 2, and it does not allow separate 2g and 5g bands. So we turned off 5g and everything's now fine

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3 Replies
JamesFromGoogle
Community Specialist
Community Specialist

Hi @Averageguy,

Just wanted to check in here. Were you able to charge your controller to see if that was able to help your connection issue? Let us know when you can.


Best,

James

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Averageguy
Stadia Player
Stadia Player

Turns out the issue was lying in the fact that i was using a bt smart hub 2, and it does not allow separate 2g and 5g bands. So we turned off 5g and everything's now fine

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JamesFromGoogle
Community Specialist
Community Specialist

Hey there,

It looks like you've been able to figure out what was going on here. Thank you and please feel free to reach back out if you need anything else.


Best,

James

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