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Awax7824
Stadia Player
Stadia Player

Up directional arrow blocked

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Hello,

I've been using my stadia controler on my PC with USB Cable for a couple of week but since today, the up arrow is continuously pressed even if I don't touch it. 

Yet the physical movement of the cross is perfectly normal

Tried factory reset --> No effect.

Change USB Cable --> No effect.

It seem's to be a hardware problem inside the controler... Is anyone have an idea ?

 

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Best Response
Samas
Silver Stadia Guide
Silver Stadia Guide

Possibly a hardware fault then, as you potentially expected. Maybe try a reset to see if the problem persists:

https://support.google.com/stadia/answer/9584135?hl=en&ref_topic=9495415&authuser=0

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4 Replies
Samas
Silver Stadia Guide
Silver Stadia Guide

Can you try it over Wi-Fi to see if it exhibits the same behavior? That would at least rule out or confirm a potential hardware fault.

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Awax7824
Stadia Player
Stadia Player

Tried by wifi and the controller have the same problem

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Samas
Silver Stadia Guide
Silver Stadia Guide

Possibly a hardware fault then, as you potentially expected. Maybe try a reset to see if the problem persists:

https://support.google.com/stadia/answer/9584135?hl=en&ref_topic=9495415&authuser=0

1 Kudo
Awax7824
Stadia Player
Stadia Player

Multiple resets done but no effects at all on my problem, will contact support

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