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Effe
Stadia Player
Stadia Player

Hi There! 

Ho un problema con il mio controller Stadia. In poche parole ( acquistato sul sito Google due mesi fa ) il tasto R2, resta bloccato per qualche secondo per poi tornare nella posizione naturale. Consigli? 

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Best Response
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@Effe just want to add what @AndroiFy mentioned above, you can reach out to Stadia support through the following link. If you can, try to get the phone/chat option so you're able to directly to a customer support representative. They'll be able to help you troubleshoot the device.

https://support.google.com/stadia/gethelp

If you think the device is defective, you can also return the device, and support should be able to help you. More details in the following article:

https://support.google.com/product-documentation/troubleshooter/3070579?visit_id=637846034706933478-... 

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Stadia Guides are not employed by Google. Opinions are my own.

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2 Replies
AndroiFy
Platinum Stadia Guide
Platinum Stadia Guide

Ciao @Effe

Ti consiglio di sentire l'assistenza Stadia per verificare soluzioni o la sostituzione.

2 Kudos
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@Effe just want to add what @AndroiFy mentioned above, you can reach out to Stadia support through the following link. If you can, try to get the phone/chat option so you're able to directly to a customer support representative. They'll be able to help you troubleshoot the device.

https://support.google.com/stadia/gethelp

If you think the device is defective, you can also return the device, and support should be able to help you. More details in the following article:

https://support.google.com/product-documentation/troubleshooter/3070579?visit_id=637846034706933478-... 

------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.
1 Kudo