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MiseroTapino
Stadia Player
Stadia Player

Stadia controller keeps disconnecting

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My stadia controller keeps disconnecting after 30 sec. When it's on (before disconnecting) each button just take me to stadia menu. I already tried factory reset and reconnecting to WiFi but still happens

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Best Response
MiseroTapino
Stadia Player
Stadia Player

I actually redid a factory reset after a full recharge of the controller and reset the WiFi router. This seems to work fine now. Will let you know if this has fixed the problem. Thank you everyone for your help

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4 Replies
AndroiFy
Platinum Stadia Guide
Platinum Stadia Guide

Ciao @MiseroTapino 

If the reset didn't work on resolving the issue. I recommend you to reach Stadia Support in order to see if they have further troubleshooting steps or option in warranty.

 

3 Kudos
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hi @MiseroTapino 

Do you connect your controller to a 5GHz WiFi? If so please try connecting to a 2.4GHz WiFi as it tends to be more stable for the controller. :slightly_smiling_face:

1 Kudo
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

Hi @MiseroTapino just want to add what others have mentioned above, you can also try more troubleshooting ideas from the help article below. Just want to make sure you cover all options.

https://support.google.com/stadia/answer/9584135

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Stadia Guides are not employed by Google. Opinions are my own.
2 Kudos
MiseroTapino
Stadia Player
Stadia Player

I actually redid a factory reset after a full recharge of the controller and reset the WiFi router. This seems to work fine now. Will let you know if this has fixed the problem. Thank you everyone for your help

3 Kudos