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John82
Stadia Player
Stadia Player

Stadia controller is dead

Controller is dead will not charge and can't connect, tried emailing Google but keeps coming up with an error saying reformat 

1 Kudo
1 Reply
Leox3m
Stadia Player
Stadia Player

Hi John, have tried resetting your controller? 

Hold the Google assistant and capture buttons at the same time for 6 seconds until your controller vibrates. 

You also mentioned that it's not charging. I've read couple other posts here and they recommend using a different cable to charge to see if it's a cable problem. 

Another option is to hold the power button down for 8 seconds and see if that helps. 

Otherwise, yes you'll see what Google support says. Please keep in mind that service and response time is longer than expected because of covid 19. 

Hope it works. Please let us know what ends up working if it does. 

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