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Turkay
Stadia Player
Stadia Player

Stadia Controller stuck on steering

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Hi,

I have been using Stadia Controller for about a year and I decided to buy a new one. The new one has been with me for 3-4 months and I haven't used it frequently but today while I'm using it during the GRID game, I realized that the up button is not working and it kinda stuck. And also, I can not make a choice in the game because the button is stuck, the cursor always goes up. I have tried resetting it and it didn't help. Could you please help me? 

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ViviFFIX
Platinum Stadia Guide
Platinum Stadia Guide

How are you connecting the controller and have you tried it on other devices?

If the fault occurs with all devices and connection methods, it's likely a hardware fault and you'd need to contact support:

:robot_face: - Bleep bloop... Inserting support chat link here:


Stadia Support chat

- Vivi
Oooh! I have a signature now! Huzzah!

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ViviFFIX
Platinum Stadia Guide
Platinum Stadia Guide

How are you connecting the controller and have you tried it on other devices?

If the fault occurs with all devices and connection methods, it's likely a hardware fault and you'd need to contact support:

:robot_face: - Bleep bloop... Inserting support chat link here:


Stadia Support chat

- Vivi
Oooh! I have a signature now! Huzzah!
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