I have purchased two of the stadia pro controllers bundle which was 79.99$ is there I can get my money back for those controllers since the shut down in January
Hey @Hangyballzz,
If you purchased the controllers from the Google Store, then you simply have to wait, Google is processing the refund automatically and you'll receive an email about it. They are still working on it until Jan 18, 2023, so I'd recommend to just be patient and wait for it.
If you have purchased the controllers from another shop, then you would need to check with the support of that shop if they can provide a refund, Google did not state they will refund these.
More info about it you can also find in the Stadia Announcement FAQ.
they did end up refunding the hardware transaction for the controller. so reaching out helped and hope others have the same experience.
Hey @Hangyballzz,
If you purchased the controllers from the Google Store, then you simply have to wait, Google is processing the refund automatically and you'll receive an email about it. They are still working on it until Jan 18, 2023, so I'd recommend to just be patient and wait for it.
If you have purchased the controllers from another shop, then you would need to check with the support of that shop if they can provide a refund, Google did not state they will refund these.
More info about it you can also find in the Stadia Announcement FAQ.
they refunded my stadia pro bundle but not the controller. the controller transaction appears in my account activity online but not in the app where they say on the FAQ to go and click refund. there is no chat or phone for customer support to discuss this with.
It seems if they refunded the subscription already I should be worried they missed the controller [which was in a separate transaction right before the bundle one]
they did end up refunding the hardware transaction for the controller. so reaching out helped and hope others have the same experience.