cancel
Showing results for 
Search instead for 
Did you mean: 
Queequeg
Stadia Player
Stadia Player

No Headset mic works when wired into controller on Android TV app

Per subject line, I've seen a lot of people posting about microphone issues, and then a Google rep or helper jumps in and says it's solved without explaining how.


The issue is simple: I'm running the Stadia app on the Google TV platform. I turn on my controller, plug in a headset via the 3.5mm, and I can hear audio AND other players talking. They cannot hear me. The stadia popup says that my headset is plugged in and my mic is on. But that's clearly not the case, nobody can hear me. The game is not picking up any mic audio.

ANY help would be GREATLY appreciated. 

 

Thanks,

2 Kudos
17 Replies
ShadowKnight
Gold Stadia Guide
Gold Stadia Guide

Hi @Queequeg,

One question that comes to mind is: is your "who you're speaking to" setting set to game chat?

Screenshot_20220107-134430.png

The option would show up above "party chat" it is not visible there due to me not playing a game at the moment and just started a private party on stadia to show that having options.

-Shadow
I am just a volunteer here on the forums
1 Kudo
Queequeg
Stadia Player
Stadia Player

Thanks for this - mic isn't detected on any setting. My friends and I all switch to party/game at the same time, but nobody can hear me on either.

0 Kudos
ShadowKnight
Gold Stadia Guide
Gold Stadia Guide

By any chance your headphones have a inline mute option for the microphone? @Queequeg

-Shadow
I am just a volunteer here on the forums
0 Kudos
Queequeg
Stadia Player
Stadia Player

Thanks for following up. There is a mute option on the cords, which I toggle but that doesn't help. I hit the assistant button on the controller, and that doesn't open up the mic either. I got it to work one time after factory resetting and relinking the controller, and I thought it was set. Then boom, very next time I played, didn't work. It's maddening.

0 Kudos
SirideanSloan
Stadia Player
Stadia Player

I have the same or at least a similar issue with my Bang & Olufsen Beoplay HX. When connected via 3.5 mm wire to my Stadia Controller the headset gets detected and works just fine for audio output, but the mic doesn't work and the Stadia app on Google TV says "No mic detected". The mic is always on on my headset. I don't have deactivated or muted it. Wanted to play Division 2 with friends, but it doesn't work. Same on Chromebook. Workaround was connecting the headset via Bluetooth, but that adds latency.

Gamer. Geek. Minimalist.
0 Kudos
Queequeg
Stadia Player
Stadia Player

I assume you mean you connect via Bluetooth to your computer - but would that work when I'm playing via the app on the TV?

I guess part of the frustration is that it DOES work sometimes. I once factory reset the controller, and then the mic worked. But a few game sessions later, it just stopped. I'm certain I'm not the only one on these forums - I believe there is a persistent bug where plugged in mics are just simply not recognized. No official response/help from Google.

0 Kudos
JamesFromGoogle
Community Specialist
Community Specialist

Hey everyone,

Thank you so much for your post and subsequent responses. We understand how frustrating this may be. As of right now, the microphone on Voice Chat is not available through headphones while using TV's. You can read more about this on the Tips for controllers, headsets and audio section at the bottom of the article. Let us know if you have any additional questions or comments.

Thank you,

James

1 Kudo
Queequeg
Stadia Player
Stadia Player

James, I appreciate the response but you haven't read the actual issue. I get that voice chat is not available on headset+TV when that is a bluetooth headset. This problem is not about bluetooth headsets. It's about wired headsets that, once jacked into the controller, fail to register when you load a session on Stadia.  Sometimes it works, then sometimes it doesn't. The Mic says it's muted, or alternatively it says the mic is plugged in, but nobody can hear you. Short of unlinking a controller every time and restarting my entire CCwGTV, I can't get it to reliably function. It's a MAJOR pain in the rear.

1 Kudo
GoodOleJimmy
Stadia Player
Stadia Player

I'm having the same issue. It has worked where the voice chat works right away (using the wired jack), but all of a sudden it stops working. I've tried resetting everything but can't figure out the problem 

0 Kudos
Queequeg
Stadia Player
Stadia Player

I know! It's super frustrating, and while you can find similar reports across multiple message boards, Stadia has not posted any solution. The problem manifests across different games, so it's not just any game. I've experienced it in Division 2, Destiny and RDR.  It's not on Chrome, but only on CCwGTV via the app. 

I find I can only get it to reliably work after resetting everything, but then 1 or 2 sessions later, it stops working. Not sure what changed in the interim.

Stadia please look into this. 

1 Kudo
JamesFromGoogle
Community Specialist
Community Specialist

Hey Folks,

Just wanted to thank everyone for your patience on this post. We wanted to double check with everyone here on one more thing before moving forward. Is everyone having this issue on CCwGTV? I noticed that the title mentions Android TV, so I just wanted to clarify to make sure we have all of the details. Please let us know if there are any additional devices/set up's that are also exhibiting this behavior.

 

Best,

James

1 Kudo
Queequeg
Stadia Player
Stadia Player

Hi James, thanks for looking into this. My title is wrong - the issue is indeed on the CCwGTV, where I have the Stadia app natively installed. I can't vouch for the issue on Android TV.

But on the CCwGTV, this mic issue is prevalent and frustrating because it's so inconsistent. Unless you do a full restart of the CCwGTV and Stadia controllers, you never know if your audio will be hear.

Headset and Mic is a Microsoft Surface Headphones 2, but the same issue happens with a Wired Xbox Headset, so it's not an issue unique to headsets in my experience.

Thx.

2 Kudos
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hi @Queequeg 

On what kind of WiFi are you Stadia controllers connected?
I know there are some issues with the controllers when they are connected to a 5GHz WiFi network.
Is there a way you force them to use 2.4GHz WiFi? :slightly_smiling_face:

0 Kudos
JamesFromGoogle
Community Specialist
Community Specialist

Hey @Queequeg,

Just wanted to check in with you to see if you still needed help here? Keep us posted when you can. If you don't need anything else, we'll go ahead and close this thread in the next 24 hrs or so.

 

Best,

James

0 Kudos
Queequeg
Stadia Player
Stadia Player

Hi James, I mean, I haven't vigorously tested this in the last week to see if it's changed because I haven't read about any specific fixes. As far as I know the issue is still out there. 

Plugging in a headset and expecting people to hear you feels like a random affair. 

My expectation in reporting it was that Google would validate and fix it. Your last message mentioned moving forward, and now suddenly you're talking about closing the thread. Where's the fix?

1 Kudo
MapleAgave
Founder
Founder

Hey just testing some things out - I'm on CCU and a Sony XM4 with a boom mic attachment.

 

I found a problem was if the mic in-line mute was muted when connected, the controller would just fail to recognize the mic forever. I had to reboot everything, ensure the mic was authorized within SYSTEM In SETTINGS on the tv, ensure the in-line mic switch was open and working, and then when I plugged it in that made "game chat" appear and the "mic connected" banner pop up.

 

So far so good but I'm worried this won't always work. 

0 Kudos
kaykay24
Community Member

!!!Please Help!!!

My set up is the same. I'm using a PS4 controller. Whenever I plug any headset in the controller I can't hear anything in the headset but I can still hear it through my TV ( as normal ). I play PUBG Battleground mainly on here. So it would be very helpful if I could use a mic. 

0 Kudos