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jerh4wk
Stadia Player
Stadia Player

New premier edition controller

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Just received a new sealed premier edition off eBay as I need a new controller, but as soon as I turn it on it blinks orange. Tried all the factory reset options. Any help is much appreciated.

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Best Response
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@jerh4wk I'm thinking it just doesn't have enough charge. Have you been charging it, and if you did, how long? I say try to leave it for half a day at least and try again. In addition to that, you can also find some troubleshooting steps for your Stadia controller in the help article below:

https://support.google.com/stadia/answer/9584135 

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Stadia Guides are not employed by Google. Opinions are my own.

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Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@jerh4wk so there's hardware reset and there's also factory reset. Have you tried both? The instruction can be found from the article I referenced from my previous reply.

If not, I suggest trying all of them, along with the other suggestions from the article I included in my previous reply. 

------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.

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5 Replies
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@jerh4wk I'm thinking it just doesn't have enough charge. Have you been charging it, and if you did, how long? I say try to leave it for half a day at least and try again. In addition to that, you can also find some troubleshooting steps for your Stadia controller in the help article below:

https://support.google.com/stadia/answer/9584135 

------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.
1 Kudo
jerh4wk
Stadia Player
Stadia Player

I charged it fully over several hours. Tried a factory reset but it's still the same.

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Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@jerh4wk so there's hardware reset and there's also factory reset. Have you tried both? The instruction can be found from the article I referenced from my previous reply.

If not, I suggest trying all of them, along with the other suggestions from the article I included in my previous reply. 

------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.
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jerh4wk
Stadia Player
Stadia Player

Tried it again today and it worked first time vsonits all sorted thanks.

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Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@jerh4wk awesome! Glad to hear you got it to work. Enjoy your new Stadia controller!

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Stadia Guides are not employed by Google. Opinions are my own.
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