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GraceFromGoogle
Community Member

Issues with linking your Stadia Controller?

Linking your Stadia controller to a screen

You need to link your Stadia Controller to a screen before you can use it to play. In order to play on a TV with Chromecast, a mobile device, or on web with Chrome, you’ll need to use a linking code to link your Stadia Controller wirelessly.

What is a linking code?

To let your Stadia Controller know which screen you want to play on wirelessly, you’ll need to enter a linking code for that screen. The linking code lets you easily change which screen your controller is linked to. Each screen will have its own unique linking code that will rarely change. 

Enter linking codes from left to right, one button at a time. Linking codes are 4-5 characters long and consist of only Up, Down, Left, Right, A, B, X, Y.

Here is a sample of what a linking code looks like. The code for your screen will be different. 

 

GraceFromGoogle_0-1574126629952.png

How to link with a Chromecast

  1. Press the Stadia button for one second to turn on your Stadia Controller. The controller will vibrate. If you have not previously setup the controller with Wi-Fi, you can follow the instructions here.
  2. As soon as the status light blinks white, enter the linking code displayed on your Chromecast Ultra in Ambient Mode.
  3. It can take up to 15 seconds for the entered linking code to be recognized. If the link was successful, the controller will vibrate and Stadia will launch on your Chromecast Ultra. The status light on your controller will turn solid white when it is linked to the screen.

 

Note: If the status light blinks orange, it means the controller can’t connect to Wi-Fi. Open the controller menu in the Stadia app to set up the controller with Wi-Fi. If you need to change the Wi-Fi on your Chromecast, use the Google Home app.

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116 Replies
DubbsTV
Community Member

This isn’t working for me no matter how many times I connect my controller to the wifi

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Danrulez129
Founder
Founder

  1. I am trying to play with my controllers they've been linked and reset to my Wi-Fi two or three times it'll let me play games for a few minutes and randomly just disconnects from the game and won't let me reconnect it and then takes about anywhere from 2 to 5 minutes for me to keep going through the process to be able to get it reconnected. This happens to my original founders controller quite a few times and has kept happening to my new controllers I just got within the last month. is there anything that can be done to assist me or am I doing something wrong that I need to do differently Thank you.
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ChrisFromGoogle
Community Specialist
Community Specialist

Hi @Danrulez129, sorry to hear you're having problems. Are you currently using 2.4 or 5.0GHz frequencies for your wireless network? Often times, the 2.4GHz band is heavily trafficked, so if there are many devices within your household or nearby, it can destabilize your connection. There are tools to help you find a more open channel out there. I also recommend trying to play from closer to your access point (router or wi-fi extender) to see if that helps at all.

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rpbartone
Community Member

I think I might be having the same issue. Does your controller still work in the Stadia menu but not in-game?

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StellarSteve
Founder
Founder

I've been having issues wirelessly linking my Stadia controller to my 2017 MacBook Air since wireless play was officially launched. I never have any issues connecting to my CCU or my mobile phone (OG Pixel), but for whatever reason linking to my MacBook Air is incredibly inconsistent. Sometimes it connects almost immediately after inputting the proper linking code, other times it will not connect at all after many attempts. I've followed all the linking steps, and it's just so bizarre that this only affects me on my laptop. It works absolutely fine when it's wired, but for whatever reason it just does not want to play nice. I've created a thread about this in the past and support followed up months ago but the issue never really resolved itself, despite it sometimes working, sometimes not. Very hit or miss and hard to determine what the actual problem is.

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StellarSteve
Founder
Founder

Any help?

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jlewis
Stadia Player
Stadia Player

Hello!

When I try to link my Stadia controller wirelessly with my phone by entering my link code, after a few seconds, the controller vibrates and the light on the controller blinks orange, then it returns to blinking white. I am able to link my controller to my Chromecast Ultra, as well as a PC running Chrome wirelessly. I'm also able to use the controller on my phone if I connect it via a USB-c. 

The instructions within parts of the app indicate that I should be able to link in this fashion, but one of the help screens indicates otherwise:

Screenshot_20201012-073433.png

Please advise. 

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Squeak_Easy
Founder
Founder

I'm having issues connecting the Stadia controller to my Chrome browser on my PC.

All works fine on both my CCUs and my Pixel 4 but browser doesnt seem to want to listen.

I hold down the Stadia button,

Type in the 4 digit code displayed on screen,

Controller rumbles and shows a solid white light,

The browser doesn't respond with any indication (should turn the 4 digit code briefly green),

After about 30 second the controller powers down again.

 

No idea whats wrong but it just doesnt seem to want to acknowledge the controller got linked.

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Lasergeting
Stadia Player
Stadia Player

Ping! Exact same issue here. 

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robinmaypanpan
Stadia Player
Stadia Player

Same issue.

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BrianH
Founder
Founder

Stadia Controller Support Request

The Issue:

  • My Stadia controller can connect to my Chromecast Ultra, but not my MacBook in the Chrome browser.
  • The controller is connected to the same WiFi network as my MacBook, but when I try pairing it to my MacBook, it pulses two orange lights and fails.

My Setup Stats:

  • MacBook Air
  • macOS Big Sur (build: )
  • 3 Deco M5 WiFi mesh units producing a 2.4 & 5.0 network.

What I’ve Tried:

  • Paired my controller to my Chromecast (confirming it’s connected to the correct network).
  • Successfully casted from my MacBook’s Chrome browser to my Chromecast (confirming it’s on the correct network.
  • Turned off Bluetooth on my MacBook to ensure no interference with the connection.
  • Shut 2.4 network off and forced all devices to use 5.0.
  • Shut 5.0 network off and forced all devices to use 2.4.
  • Held Stadia button and Y until the controller’s pair light pulsed orange for WiFi connection and re-connected it to my WiFi.
  • Power-cycled my router, MacBook and controller.
  • Done the above about 5 feet from my router.
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BrianH
Founder
Founder

Alright y’all, after countless hours over the last six months I figured it out by systematically changing one setting at a time on my ISL modem and TP-Link Deco WiFi mesh units.

I did the following two things and everything seemed to work:

  1. I set my router's Primary and secondary DNS to Google's (Primary: 8.8.8.8, Secondary: 8.8.4.4).
  2. Turned on "Bridge" mode in my ISP modem/router. I guess having this off was creating multiple NATs on my network. Turning it on allowed my WiFi to function on a single NAT.

Please try this and let me know if it helps any of you. Good luck.

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Fu1
Community Member

Power off 

Power on+y (hold both at same time) 

Enter code on stadia app 

Connect to new refreshed wifi

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Deebo6142003
Stadia Player
Stadia Player

Not sure if this is still an on going issue but it just happened to me. I was able to troubleshoot the same issue and I found that if you are using a Ubiquiti (Unifi) USG and AP, in the settings of the management, if you have the Threat management enabled, disable it and try to sync the controller again. Upon disabling it, I was able to connect the controller. After it was connected, I enabled the threat management and no issues for now.

 

Hope that it helps anyone.

Take care.CaptureStadia.JPG

1 Kudo
Pajamas
Founder
Founder

@Deebo6142003 thank you so much! Saved me hours.

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Deebo6142003
Stadia Player
Stadia Player

Glad that I could help as it was driving me nuts!

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unrulyRedbeard
Stadia Player
Stadia Player

"Note: If the status light blinks orange, it means the controller can’t connect to Wi-Fi. Open the controller menu in the Stadia app to set up the controller with Wi-Fi."

My stadia controller is blinking orange. Please explain how to "set up the controller with Wi-Fi".

 

When I open the stadia app on my phone, it just gives me a connection code. I have entered the connection code on my controller many times, while the controller is blinking orange, with no response.

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Deebo6142003
Stadia Player
Stadia Player

What type of equipment are you using for your network? Ex. Router, switch, etc.

If you are using a home router, I would start by temporarily disabling any security features such as firewalls, security tampering features such as port blocking software on the router then try to connect the stadia. Also, I would reboot the router, phone and stadia.

 

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Javito
Stadia Player
Stadia Player

Hola, me llegó desde hace poco la premiere edition de stadia y muy bien en chromecast y android pero no consigo vincular el mando de manera inhalámbrica a mi pc, enciendo en mando, introduzco el código que aparece en la pantalla del pc y el mando no vincula, simplemente enciende la luz naranja y vibra dos veces indicando el error de vinculación. Alguien sabe a qué puede deberse? Gracias.

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Deebo6142003
Stadia Player
Stadia Player

Hola, tienes que ir a la pagina stadia.google.com. Despues, tienes que buscar el remoto a la mano derecha ariba. Despues dale el codigo que le pides. 

16084251535812619212063760688887.jpg

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Kris_5790
Stadia Player
Stadia Player

Hi everybody,

I have a huge problem using my Stadia Controller on Chromecast Ultra. The Contoller is connected to my WiFi network and successfully linked to the Chromecast Ultra. 

I can start the game (e.g. Cyberpunk 2077), BUT when it comes to acutally play the game the game control is set on keyboard and mouse and it is not even possible to skip the intro. 

I allready set back everything to default settings, but it is still not working. 

Note: The Controller is successfully connected to the Chromecast ultra (the same WiFi networkI. I can press the Stadia button to get to the settings or make a screenshot, but the gameplay is set on Keyboard and mouse.

Here you have a screenshot how it looks on my TV. Cyberpunk 2077.jpg

I hope, somebody has a hint for me. 

Thank you!

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Deebo6142003
Stadia Player
Stadia Player

Hmm, try using a computer and go to stadia.google.com and pair the controller there. Try and play the game for a bit then disconnect. Also, try hard resetting the chromecast as well. 

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Kris_5790
Stadia Player
Stadia Player

Hi Deebo,i

thanks for your reply. Unfortunately that didn't work for me.

Beside this I already tryed with different games, multiple resets to factory settings for both, the controller and the Chromecast Ultra, I tried different Computers, I tried the solution postet by @PNUT (link https://community.stadia.com/t5/The-Stadia-Controller/Controller-stops-working-after-game-starts/m-p...). But nothing worked for me so far.

The only way I can play with the Controller is to connect it by cable with a Computer.

Do you have any other suggestions?

 

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Deebo6142003
Stadia Player
Stadia Player

No problem. Okay, try this and see if this helps. Open the Stadia app on your phone. Next, select the game that you want to play then select the option (where to play), select the Chromecast and then, hard resetting your Stadia remote by powering it down. Then, hold the S button and the Y button for about 5 to 6 seconds but, you have to release the S button as soon as it powers on holding only the Y button. Pair the remote through the app on the right side and see if that helps. 

If that doesn't work, go to your Google home app and disconnect the casting on your phone. It will disconnect the Stadia remote and attempt to link it again.

Hopr this helps. 

1 Kudo
Kris_5790
Stadia Player
Stadia Player

Thank you so much!!! Your suggestion with hard resetting the Controller actually worked.

I'm very happy now. 

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Deebo6142003
Stadia Player
Stadia Player

Glad to hear that it worked! Game on and enjoy!

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xtadia
Stadia Player
Stadia Player

I can't connect the controller to my Wi-Fi.
When I open the Stadia app, the connection code appears but when I enter it on the controller nothing happens and the orange light continues to blink.
I tried to disable the router's security settings, I tried to make the first connection with the Stadia app on two smartphones, I tried to use my smartphone's Wi-Fi router, I tried to take a look at the Stadia community but there was nothing to be done, the result is always the same.
I had no problems with setting up the Chromecast Ultra.
It is a very frustrating situation
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Deebo6142003
Stadia Player
Stadia Player

What router are you using? Name, model, version number  revision number of the operating system on the router. 

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xtadia
Stadia Player
Stadia Player

Thank you for your answer.

Well, I have a AVM Fritz!Box 7490 with the last OS (7.21). I tried to disable some security features (and reboot it) without results.

I also tried to connect with Wi-Fi of my smartphone and configure controller with another smartphone, same result.

 

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Deebo6142003
Stadia Player
Stadia Player

You are welcome and it sounds like you are being blocked and maybe because you may not have the right DNS addresses from your router to your devices. If you can, copy the information of your router when it automatically receives it from your ISP (internet service provider) to Google servers. I believe the ips are 8.8.8.8. Try adding that dns entry to your router and also, if there is any DDOS service running aggressively on your router. Finally, try turning off your firewall on the router and attempt to connect the stadia to the router. If it connects, look at the connected devices and try to see if there is an option that allows you to set it as a preferred device or connection. 

 

Hope this helps. It seems like that is a European router?

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