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Kmediavietnam
Community Member

I'm experiencing frequent disconnection errors while using it.

My last session was okay, but in previous sessions both controllers that I own, randomly disconnect from Stadia frequently. It was so bad this morning, that every time I reconnected it, it would immediately disconnect. This was true of BOTH controllers which were over 50% charged. Everything else on my wifi network was operating normally. I can't seem to identify any conditions in which this happens. As of right now, it appears to be random.

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codesplice
Gold Stadia Guide
Gold Stadia Guide

Hi @Kmediavietnam,

Since this impacted both your controllers I don't think it's likely to be an issue with the controllers themselves (something which could be resolved with a reset), but that does make me wonder if it might be something to do with your WiFi network. I know everything else was working correctly, but the other devices on your network may not be as sensitive to latency, jitter, or other issues as the Stadia controllers are.

A good first test might be to simply reboot your router and see if the next few gaming sessions are any better. Let me know how that goes and we can investigate further. 

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