cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

Headset mic not working anymore

Hello, I have a problem mit my microphone when it's connected to the controller. Two days ago during a Destiny 2 Raid it suddenly stopped working. I could hear everything and everyone but no one could hear me. I tried replugging it and restarting the controller and CCU but nothing changed. It's working fine with Stadia on my laptop so I don't think it's not a problem with my headset. The controller even recognizes the microphone. While muted the Stadia overlay says "Headset connected" when unmuted it states "Headset and microphone connected". Is there anything I could do to fix this? Since the beginning my volume was very low and my voice in the party chat very quietly but no voice at all is even worse.
0 Kudos
1 Reply
Community Member

It's entirely possible that something is messed up within the controller. The best thing to do would be to either chat with a support representative or request a callback, let them run some tests, and decide if it's necessary to warranty replace the controller.

0 Kudos