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Community Member

Crackling audio when Stadia controller is on WiFi.

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I'm experiencing very crackly audio (hard to hear what is happening) when using headphones and only when the controller is on WiFi (sound from the Chromecast is fine and sound from the 3.5mm jack on the headphones is fine when the controller is connected to my phone by USB C).

I have tried on two different internet connections, one of them with ridiculously good WiFi that nobody else was using and insanely low latency (with plenty of bandwidth) and another less good, and with two sets of headphones.

I have reported it via feedback, but not got any sort of reply or acknowledgement.

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Community Specialist
Community Specialist

Hi all -- sorry to hear of your troubles. Please reach out to our Support Team in order to receive additional help.

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