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FakeName
Stadia Player
Stadia Player

Controller won't update

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Just received the controller, it won't update via the stadia android app. It connects to the Wi-Fi but fails at updating (blinks orange and white but seemingly times out). The app says that if it fails multiple times, wait an hour and try again, doing that for the past 2 days, rebooted the router and pressed the assistant and screenshot buttons on the controller for 6 seconds to get the factory reset reboot. Also tried using my phone as a WiFi hotspot to update. Nothing so far has worked. Any suggestions?

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Best Response
FakeName
Stadia Player
Stadia Player

Had contacted support and they were ready to send me a replacement. Ended up going to a local restaurant that had free WiFi and was able to get it to update. Guessing there is some security feature on my router preventing the update

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3 Replies
Jake39
Stadia Player
Stadia Player

I have the same problem and I'm waiting on my third replacement premiere edition hoping to fix the problem. I suggest contacting support, even though I haven't had any luck so far. It's extremely frustrating.

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FakeName
Stadia Player
Stadia Player

Had contacted support and they were ready to send me a replacement. Ended up going to a local restaurant that had free WiFi and was able to get it to update. Guessing there is some security feature on my router preventing the update

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Jake39
Stadia Player
Stadia Player

It's ridiculous that this doesn't work on home wifi.

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