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yazun
Stadia Player
Stadia Player

Controller switches off immediately

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Hello,

After switching on, the controller lights white for around 3 seconds, blinks white twice and switches off. Cannot reset, link, etc. Any hints please?

Thanks

 

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Best Response
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@yazun Is it possible the controller ran out of battery? Basically it only has enough power to blink the lights then forcefully shut down. It might be good if you can try leaving the controller charged to wall outlet for a few hours then check again.

Other than that, you can try resetting (hardware reset) and/or factory reset (these are two different things. Please try both) your controller to see if it fix the issue. You can find the instructions from the article below:

https://support.google.com/stadia/answer/9584135 

------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.

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2 Replies
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@yazun Is it possible the controller ran out of battery? Basically it only has enough power to blink the lights then forcefully shut down. It might be good if you can try leaving the controller charged to wall outlet for a few hours then check again.

Other than that, you can try resetting (hardware reset) and/or factory reset (these are two different things. Please try both) your controller to see if it fix the issue. You can find the instructions from the article below:

https://support.google.com/stadia/answer/9584135 

------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.
1 Kudo
yazun
Stadia Player
Stadia Player

Thank you for the hints Ivan,

Forgot to mention I tried all of these:

1. controller is charged 

2. Connecting via usb cable to PC shows the same behaviour: white led blink, rumble, two white blinks - silence.

3. Cannot do neither factory nor a hardware reset. Orange led does not show at all.

Indeed I thought battery or surrounding circuitry might be dead.

Thanks

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