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Murp96
Stadia Player
Stadia Player

Controller stuck updating

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Hi all, just setting up my Stadia Premiere and my Controller is recognised and begins to update just fine. However it gets stuck half way and then the controller eventually turns off, meaning i have to do the process all over again. Stadia itself works fine with my Wifi via Chrome so I don't believe thats an issue.

If anyone has got any ideas that would be great thanks!

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Best Response
Murp96
Stadia Player
Stadia Player

Hey, the way I solved it was using another connection.

Maybe it'd be possible to use broadcast your phone data and then use the app on a tablet using that connection if you have one?

But yeah it's ridiculous how picky the controller can be considering I stream stadia just fine on my other connection

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3 Replies
Kelduum
Stadia Player
Stadia Player

Same problem here - I can't get the controller to update - it gets to 90%, then drops down to 30% or so and creeps up then reports it failed and to try again, or wait an hour. It's been two days at this point and I've tried two internet connections with no luck - I'd tether it to my phone and try a third, but it apparently need to be on the same wifi to do so, and it doesn't count the wifi generated by my phone as the same one.

 

Pretty much ready to give up at this point.

1 Kudo
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

If your controllers are stucked the whole time, I would suggest a hardware reset or factory reset as next steps to try to reset the controller. It's just an idea, it might still happen that afterwards the controller gets stucked again in the update-loop, because the first thing it will do after the reset is updating of course.

But if that doesn't help, it might be a good idea, if you both are contacting the Stadia support, maybe they are aware of an issue already and can help you out there.

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Murp96
Stadia Player
Stadia Player

Hey, the way I solved it was using another connection.

Maybe it'd be possible to use broadcast your phone data and then use the app on a tablet using that connection if you have one?

But yeah it's ridiculous how picky the controller can be considering I stream stadia just fine on my other connection

1 Kudo