Same here only on metro really weird
@GraceFromGoogle can you raise that to your support team please it seems to have been encountered by multiple users. Thanks.
I've had more chance to play today and can reproduce this 100% of the time.
The controller has been successfully linked with the Chromecast. However, each time I start up a game, within 30-90 seconds, the game reports that the controller is disconnected. However, I can still access the Stadia overlay with the controller. To fix it, I have to shut down and relink the controller reach time I start up a game
Please be sure to also report this through the Send feedback option in the Stadia app so that the developers can review logs to look into this problem. ![]()
Same issue here, any news? My WiFi signal is good and chromecast is wired connected. Home is fiber connected (800mb/s). How can I connect Stadia support, I think the controller is the issue since some people don’t have the issue. Thanks!
I did reset the controller let’s see it this happens again.
The issue is still there, I will contact the support. This annoys me a lot, cannot play an online game if you have to quit stadia each time the bug appears!
The support advised me to move the controller to the 2.4ghz WiFi band in order to remove a distance cause but I am not confident since the WiFi box is not far from the controller less than 8 meters. Let’s test it!
By the way the support was not aware of such issue so the others that have the same problem, please contact Google! Thanks.
In the mean time I noticed that my nvidia shield is broadcasting direct WiFi at the same band as my router so I switched off the shield, more testing to come! I’ll keep you updated.
Unfortunately the issue is still present :(. Let's get back to 2.4 Ghz.
So far so good, it's still working but weird that on the same place the 5ghz does not work.
EDIT: There is no wall or a far distance between the wifi router and the controller
And you still have the 5Ghz active?
The wifi band doesn’t make a lot of sense since it still works in the menus.
I don’t actually have the option to switch. My router broadcasts both bands as the same name. To change that I’d have to reconnect every single wifi device in the house which is unreasonable
I agree it does not make sense, why not just rename the 2.4 Ghz and all others wifi clients stay at 5Ghz with the current SSID name?
5Ghz or 2.4Ghz for the controller?
Same here, RDR2 and Metro.
Same problem but on Ghost Recon Breakpoint, controller doesn't respond to the game but I am able to press Stadia button and play in the menu.
Edit: problem fixed when I switch to 2.4ghz instead of 5ghz
@FOlavo The controller is a wireless device unto itself, so whether or not the Chromecast is wired will not make a difference. For the record, both CCUs I have are wired. The phenomenon occurs whether or not my CCUs are wired or wireless. In my situation, as I've stated above, I'm on Google Wifi (pre-Nest) so wireless devices (such as the controller) will attempt to connect via 2.4 or 5 GHz (or possibly between multiple wifi access points), depending on what *it* thinks is a stronger signal. It is my belief that the controller is switching between the two bands and that's what causes the temporary disconnect. The phenomenon is not consistent enough to predict and occurs even if I'm 5 feet from the router/access point. My hope is Google will push a controller update which will prevent it from switching bands/points once it locks on for the first time.
@LovecraftTapes I understand the chromecast is a wireless device by itself. I was thinking maybe somehow they interfered?! I had exact same symptons and I fixed them by going wired on the chromecast. Doenst make much sense to me, but this is what I observed and am able to reproduce it everytime.
For the record, I have a 5Ghz wifi network only (no 2.4Ghz).
I am sorry if this doesnt work for you - I was just trying to share what worked for me.
@FOlavo Thanks for the feedback. Do you have a separate SSID for 2.4 and 5 GHz channels? This is the Achilles heel for me, I think, because Google Wifi's mesh system has the *same* SSID for both channels, so wireless devices can't differentiate and, as far as I can tell, switch between the two signals as it thinks it needs to. There's no way to force the Stadia controller onto a certain band. It may be of interest to note, too, that I've only seen this happen while playing a FPS. Wondering if maybe the controller automatically switches between channels if it detects some sort of input lag while managing that monstrous throughput?