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Daemon
Stadia Player
Stadia Player

Controller not working

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The controller (it is the stadia controller), when connected to the tv after pressing the correct combination (by the way, it barely ever notices when the combination is right. after 10 minutes it connects) and when i get into a stadia game, it says “press (control) to play”. i press the control, and nothing happens—except the menu for stadia opens up. this is for both games i have tried to play with stadia. i am extremely frustrated and need to know why this is happening. i will answer questions.

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Best Response
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@Daemon There are a few things that can be causing it.

  • Are you able to switch network? If yes, I suggest try that first and see if there's a difference. Want to make sure network is the issue, since Stadia controller is connecting through WiFi.
  • You can try hardware reset, and if that still doesn't work, you can do factory reset
  • It also could be that the controller is almost running out of battery. Try leaving the controller charged for a few hours and try again.
  • How are you connecting TV? If it's using Chromecast Ultra, try to do a hardware reset on the device as well. If you're using Google TV app, try to reset the app.

For instructions to do hardwarre reset and factory reset, along with other tips on troubleshooting Stadia controller, please take a look at the article below

https://support.google.com/stadia/answer/9584135 

Please try the above steps first, and do let us know if you're still having issues.

 

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Stadia Guides are not employed by Google. Opinions are my own.

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2 Replies
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@Daemon There are a few things that can be causing it.

  • Are you able to switch network? If yes, I suggest try that first and see if there's a difference. Want to make sure network is the issue, since Stadia controller is connecting through WiFi.
  • You can try hardware reset, and if that still doesn't work, you can do factory reset
  • It also could be that the controller is almost running out of battery. Try leaving the controller charged for a few hours and try again.
  • How are you connecting TV? If it's using Chromecast Ultra, try to do a hardware reset on the device as well. If you're using Google TV app, try to reset the app.

For instructions to do hardwarre reset and factory reset, along with other tips on troubleshooting Stadia controller, please take a look at the article below

https://support.google.com/stadia/answer/9584135 

Please try the above steps first, and do let us know if you're still having issues.

 

------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.
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Daemon
Stadia Player
Stadia Player

@Ivan  thanks i will try

 

have a good day/evening/morning/afternoon 

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