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Controller not working

Anybody else have their controller just stop working works on the main menu but not on the games anymore my controller kept turning itself off now it only works on the main menu 

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2 Replies
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Hm that sounds weird, but maybe the reset-options mentioned in the bottom of this article can help you resetting your controller and hopefully that will fix the issue.

If that doesn't help I would recommend to contact the Stadia support in this case to check for more troubleshooting steps you can try or in case that you need a replacement.

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SSBGoku
Founder
Founder

I’m having an issue like that and posted about it. What you have to do is shut down Stadia and then turn it back on, and it’ll work again. I’ve been trying to tell Support, and yes, I have a ticket with them, about my issue, and they seem to think it’s either my controller or my internet, but it’s not. They sent me a new controller, and the new one still does it. There are two specific issues I was having regarding the controller. You can go here to read my original post about the problems I’m having. It’s frustrating because I love the system, and I’ve had it since day one and didn’t have issues until July, and that’s when it all started. Read my post, and you’ll see what I’m talking about. You’re not the only one that’s having this issue, and I WISH Stadia would issue a software fix instead of trying to do everything else. At least they can do is ACKNOWLEDGE there’s an issue and tell the user base that they’re aware and working on a fix! Sitting here writing this response my controller disconnected from Stadia! 🤦🏻‍:male_sign::unamused_face: @ChrisFromGoogle @GraceFromGoogle  can we please get some kind of engineering response/acknowledgement on this issue please?

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