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Community Member

Controller looses connection after round about one week

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Hello together,

i`ve a little question/issue and i hope, you can help me.

It happens now every weekend, that the controller isn`t connected to the stadia anymore and i`ve to put in the code once again, because the controller blinks white. After this all is working fine and i can start stadia and so on, also the next day. So only when i don`t use stadia for round about one week, this situation happens. Is this normal and why it happens?

Thanks for your support!!

Best regards


Micha

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Community Member

Hello,

my issue is solved. Looks like, there was a update or so and now Stadia is starting every time and switches to the right channel on my TV, also when some days are gone. I don`t need to enter the Code once again.

 

Best regards

 

Micha

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Stadia Guide
Stadia Guide

I don't think this should happen, as personally I don't encounter this problem. Maybe there's something wrong with your controller or the software version installed on the controller?

Maybe it would help to either Factory reset the controller or contact the Stadia support to find out if they have more steps that you could try to fix the issue.

Wish you the best that this problem will be solved soon!

 

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Community Member

Hello Chufu,

thanks for your reply. I'll contact the support and hope, they can help me.

Best regards

Micha

 

 

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Community Member

Good Morning,

i`ve reseted the chromecast and the controller, but it still looses the connection after round about one day and i`ve to enter the code once again.

Does anyone have a idea?

Thanks for you help!

 

Best regards

 

 

Micha

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Community Member

I think, i maybe found the solution:

 

 

So when somebody has the same issue, maybe this is the solution.

 

Best regards

 

Micha

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Community Member

Hello together,

 

i`ve tested my thoughts from my last comment, but this is not the solution. 😕

 

Does anyone have a idea?

 

Best regards

 

Micha

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Community Member

Hello,

my issue is solved. Looks like, there was a update or so and now Stadia is starting every time and switches to the right channel on my TV, also when some days are gone. I don`t need to enter the Code once again.

 

Best regards

 

Micha

View solution in original post

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