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Community Member

Controller can't connect to Wi-Fi

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Anyone else having problems connecting your Stadia controller to Wi-Fi? The Stadia App will recognize my Controller, so when tryining to connect to Wi-Fi my Controller will vibrate. I confirm and then I will try to connect to my Wi-Fi, enter the password, but it won't connect. I already tried to - restart my phone - reset the Stadia Controller - restart my router - reset to router - reinstall the Stadia App I am running out of ideas what else to try. I didn't have any issues setting up the Chromecast.
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Community Member

It seems that the problem was related to my Moto X Force smartphone, which was not able to connect the controller to my Wi-Fi. I have now tested it with a Pixel 3a XL and it did work on the first try.

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Community Specialist
Community Specialist

Hi Coriano, sorry to hear this is happening. If you have already exhausted the troubleshooting tips found on our Help Center, the next step would be to contact our Support Team. Let us know if you have any success or need additional assistance.

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