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Broncanius
Founder
Founder

Can't connect my controller with Stadia on Chrome or Windows App

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I can't connect my original Stadia controller anymore to my Chrome-Browser or Stadia Windows App.

  • I switch on the controller
  • It takes a few seconds untill the controller connects to WiFi (white LED blinking)
  • The controller vibrates to show that WiFi connection is up.
  • I put in the connection code.
  • The controller vibrates after the fourth digit, to show it has accepted the code.
  • Nothing happens, no controller is listed in stadia.
  • After a few seconds the controller vibrates again and switches off. 

So this is not an WiFi connection problem, as I can use the same controller on my Chromecast Ultra and on my phone without problems.

Any suggestions how to fix that problem?

I also tried resetting the controller (switching on whilst pushing "Y" button --> orange LED --> connect again via Stadia app to my WiFi) but this did not change anything. 

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Best Response
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hello @Broncanius,

You could try doing a factory reset on your controller instead of a hardware reset.

When you factory reset your Stadia Controller, all Wi-Fi login information is removed from it.

  1. Make sure your Stadia Controller is on.
  2. Press and hold the Google Assistant RXShorty_3-1625701670015.pngand Capture RXShorty_4-1625701670020.pngbuttons simultaneously for 6 seconds.
  3. The controller will vibrate and the status light will blink.

Note: After you perform a factory reset, you'll need to set up a Wi-Fi connection again in the Stadia app 

RXShorty_5-1625701670021.png to play wirelessly with your controller.

The support page link.

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1 Kudo
1 Reply
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hello @Broncanius,

You could try doing a factory reset on your controller instead of a hardware reset.

When you factory reset your Stadia Controller, all Wi-Fi login information is removed from it.

  1. Make sure your Stadia Controller is on.
  2. Press and hold the Google Assistant RXShorty_3-1625701670015.pngand Capture RXShorty_4-1625701670020.pngbuttons simultaneously for 6 seconds.
  3. The controller will vibrate and the status light will blink.

Note: After you perform a factory reset, you'll need to set up a Wi-Fi connection again in the Stadia app 

RXShorty_5-1625701670021.png to play wirelessly with your controller.

The support page link.

1 Kudo