Hey @MarshalFightZ,
sorry to hear that your controller is broken. Unfortunately, the only thing you can do in this case is indeed to get help from the Google Store support. It's a bit weird that the link is not working for you: Have you tried it
I would try to contact them again and again until someone can fix that for you, because it should not be a problem to receive a replacement item in your case. At least I would imagine so.
M Browser is not the problem
google says to me that they know the issue and technicians are at with
if I click the link there is a destroyed android bot with the error code PBRE
bit I don’t accept it !
i wrote my10th mail and call tommorrow the service again
i want use my return rights
but I can’t because there is in the show no more the link for refund and the shop connect me to the broken replacement item Link
If you're outside of the US make sure support knows this, as I've found that sometimes if you don't specify they will just assume you're in the US and give you store links that aren't valid for your region.