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Ford
Stadia Player
Stadia Player

deadlock sharing games with family members that are under-age

Hi Folks,

we are a family of five, with two kids still under-age and we are sharing games from within the family group.

Of course the adults/parents are not sharing every game automatically, but on purpose.

Meaning, that the kids actually had to request access to a shared game when it is a fresh addition, which they would do via their Stadia App on their phone/tablet. Then the adult/parent would grant that access if this is deemed fit.

Now, with a recent update of the Stadia App in the play store, the App is rated for persons of age 16yrs and above and the kids can not deny updating it, but were rather forced to delete it. :disappointed_face:

Hence, the App is rendered unusable for an under-age kid/players to redeem access to the family group games and making the process of granting access to games to individual members of the group unusable for further additions of new games to the family group

Any help on how to solve that would be very much appreciated.

TIA,

Ford

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6 Replies
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hello @Ford 

You should be able to allow Stadia for your kids within the Family Link app. 

  • Open the Family Link app
  • Select your child
  • Open App-activity 
  • Select Stadia
  • Allow app should be turned on

Hope this solves your issues.
It is more of a workaround but it should do the trick. :smiling_face_with_smiling_eyes:

Please leave feedback about this not user friendly for child Stadia family members by using the Feedback option. :hugging_face:

 

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Ford
Stadia Player
Stadia Player

Hello @RXShorty 

Thank you for your reply.

Yes, that actually had been the way, when the app was installed previously.

Please note, that you can only activate/allow the use of an App on the kids device that is actually already installed there, by this method.

Now, what happend is this:

After the update to the new version in play store, the existing, "old" App complained about/was enforcing the update which turned out to be impossible for a kid under that age and actually the app had to be de-installed in order stop complaining...and now cannot be reinstalled again.

Hence my mentioning of a deadlock situation.

Sorry if this is not well explained, but english is not my native tongue.

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Samas
Silver Stadia Guide
Silver Stadia Guide

Another workaround for this is for the kid accounts to use Stadia on the web to make requests, this is how my current 11-year-old makes requests to access a game I've shared using our family group (same method as @Ford ).

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Ford
Stadia Player
Stadia Player

Hello @Samas ,

thanks you for your response.

Yes, that is a work around and I can confirm that it works.

However, this requires enabling of Chrome on the device, which is something I'd rather not do in that case.
Currently I helped myself my limiting access of Chrome to 5mins, but I'd rather like to have a method of "pushing" or enabling installation of the stadia App to the kids device.

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JamesFromGoogle
Community Specialist
Community Specialist

Hi everyone,

It's been a bit since this topic has been updated. It looks like we've been able to find a work around, but let us know if there are any additional follow up questions.


Thank you,

James

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JamesFromGoogle
Community Specialist
Community Specialist

Hi again,
Going to close this topic now. Please feel free to create a new post if anything else comes up. We'd be more than happy to help.

Thank you,
James

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