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High22Flyn
Stadia Player
Stadia Player

Xbox Controller

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Hello team, 

                     I have only used the Stadia app for about a month now and just tried to connect my Xbox controller to the app. The controller showed connection just fine and works on the main screens. However trying to use it once I open any game such as wreckfest or Assassin's Creed the game won't accept the controller. Is this possible a user error and I need to follow up in the setting somewhere I over looked or is it possible something to do with the controller. Any advice on how to fix this would be great. Thanks guys. 

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Best Response
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@High22Flyn So Xbox Series X controller is actually not officially supported, but I just tried it out (same scenario except with Series X controller) and it works just fine. I also compared the Stadia app version that you provided and it's the same with what I have on mine.

Have you tried using the Xbox Series X controller to play non Stadia games? Also can you confirm if it's the official version of the controller (not 3rd party)? Do you have any other controller that you can try to play Stadia on? Just trying to find the root cause. 

Also, your phone is not officially supported to play on Stadia, but most of the time this is not really an issue. Can you try enabling the experimental feature on your phone?

Play on non-supported Android devices

To try Stadia on an Android device that is not currently supported, sign into the Stadia app on the device you want to try, open your Stadia settings, tap Experiments, then turn on Play on this device. This setting will only affect the device you set it on, and you can turn it off at any time. Note that your play experience might vary, depending on your mobile device and network speed.
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Stadia Guides are not employed by Google. Opinions are my own.

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18 Replies
Blackgem
Stadia Player
Stadia Player

Which game controller is it specifically?
There are Xbox 360 models, xbox one with adapter, xbox one with bluetooth and xbox series with bluetooth.
Is it an original or a generic one? What connection method do you use? (wired, bluetooth, etc).
You comment that it is in the app, on which device?, mobile perhaps?
Do you have any button remapping application or similar? That could interfere perhaps. Even some phones may have a game mode or similar that can sometimes make it difficult to detect some peripheral or application operation.

---
El conocimiento es poder, úsalo bien, pues su mal uso conlleva la destrucción.
"Stadia Gameplay", my channel of choice for Stadia 4K HDR content.
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High22Flyn
Stadia Player
Stadia Player

I have an Xbox 1 controller that connects via Bluetooth. And I'm on Android using the mobile app. I have nothing that I know of for button remapping as I'm not 100% sure how to do that. I just bought the controller yesterday for this. I also use the mobile to view the game. I don't cast the screen to any other devices. 

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Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@High22Flyn I just tried connecting my Xbox One controller to my Android phone through Bluetooth and tried playing Wreckfest, and it works as intended

Some follow up questions if that's ok with you.

  • Are you using the official Xbox One controller?
  • Which mobile device are you using?
  • Can you tell us which version of the Stadia app you're running? When you look the app from Play Store, is there an update available? If yes, please do update it and see if the issue is still happening
  • Is the issue only happening to these two games or other games as well?
  • Did you pair the controller before or after you launched the game?

The more information we get, the better we'll be able to assist you :slightly_smiling_face:

------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.
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High22Flyn
Stadia Player
Stadia Player

@Ivan so I went back and looked, it's actually a Series X controller I bought if that makes much difference. The app version is 4.29.466841927 and is up to date. I have tried connecting it prior to loading up stadia or the game as well as afterwards and I get no where. My phone is the T Mobile Revvl V+ 

2 Kudos
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@High22Flyn So Xbox Series X controller is actually not officially supported, but I just tried it out (same scenario except with Series X controller) and it works just fine. I also compared the Stadia app version that you provided and it's the same with what I have on mine.

Have you tried using the Xbox Series X controller to play non Stadia games? Also can you confirm if it's the official version of the controller (not 3rd party)? Do you have any other controller that you can try to play Stadia on? Just trying to find the root cause. 

Also, your phone is not officially supported to play on Stadia, but most of the time this is not really an issue. Can you try enabling the experimental feature on your phone?

Play on non-supported Android devices

To try Stadia on an Android device that is not currently supported, sign into the Stadia app on the device you want to try, open your Stadia settings, tap Experiments, then turn on Play on this device. This setting will only affect the device you set it on, and you can turn it off at any time. Note that your play experience might vary, depending on your mobile device and network speed.
------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.
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High22Flyn
Stadia Player
Stadia Player

@Ivan The controller works on 2 other non stadia apps one being Minecraft. The controller is officially an Xbox series x and not any type of third party. I do not have any other type of controller that I can try without buying a new one. And I do have play on this device activated already 

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Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@High22Flyn Thanks for the info. So from the information we gathered so far it looks like the difference between your case and my case is the phone (I tried in on Pixel 6 Pro). Not sure if that's the root cause, but I'm pretty sure you don't want to get a new phone just for Stadia.

It might be worth to try reinstalling the Stadia app, and also re-pair the controller and see if it works.

I will also ask around and see if anyone else have more ideas to try.

------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.
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High22Flyn
Stadia Player
Stadia Player

@Ivan  Thanks for the help bud. Sounds to me like I'm just gonna have to wait for an update that supports my controller and phone type 

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ViviFFIX
Platinum Stadia Guide
Platinum Stadia Guide

Sorry to jump in here at the end, but did you download the app from the PlayStore or from elsewhere?

- Vivi
Oooh! I have a signature now! Huzzah!
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High22Flyn
Stadia Player
Stadia Player

@ViviFFIX I got it from the playstore. I also just bought a Xbox 1 controller and now it won't work for any of my apps. Kinda starting to think that it's the phone that is my issue 

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Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@High22Flyn Did you buy the official Xbox One controller? And by apps do you mean Stadia games or something else? Did you use cable or bluetooth to connect to your phone?

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Stadia Guides are not employed by Google. Opinions are my own.
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High22Flyn
Stadia Player
Stadia Player

@Ivan https://play.google.com/store/apps/details?id=com.google.stadia.android that is the app I have and the 2 controllers currently own are and Xbox one dusk shadow controller and a moga xp5-x+ by powerA for Xbox 

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Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@High22Flyn So I did a bit of research and found some stuff and I want to confirm with you first.

The moga xp5-x+ controller isn't officially supported, so there may be issues.

The dusk shadow controller is an official Xbox One controller, but can you confirm if this is the one that you have?

https://www.amazon.com/Special-Shadow-Wireless-Controller-Without-Bluetooth/dp/B01BYKK1PI 

There are actually two versions of Xbox One controllers. One that connect wirelessly through bluetooth, and one that needs an adapter if you want to connect wirelessly to non Xbox devices.

If the one you have is the same as the one shown in the link above, you need an adapter to play wirelessly so it's not possible to do it with Stadia app on your phone. However, you can still use cable to connect the controller to your phone.

Here's an article from Microsoft that explains the difference. The difference can be noticed by how the top part of the controller is shaped up

https://support.xbox.com/en-US/help/hardware-network/accessories/connect-and-troubleshoot-xbox-one-b... 

Can you at least try and see if you can connect your dusk shadow controller to your phone using cable? You will need a cable that support the input for both the controller and your phone.

------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.
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High22Flyn
Stadia Player
Stadia Player

@Ivan I have tried it wired to the phone. However it does not work still. I do have the Bluetooth one and it won't work through stadia for ark, wreckfest or Assassin's Creed black flag. I've tried it for cod mobile and no luck and I've tried it for Minecraft mobile which it does work fine on that with both controllers. I tried dead trigger 2 asphalt 9 and ark directly downloaded from the play store and got nothing.

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ViviFFIX
Platinum Stadia Guide
Platinum Stadia Guide

There are controller tester app on the app store, could you try downloading one and check to see if the controller isn't sending  an input or whether the inputs are incorrectly mapped?

- Vivi
Oooh! I have a signature now! Huzzah!
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High22Flyn
Stadia Player
Stadia Player

@ViviFFIX  https://play.google.com/store/apps/details?id=com.chimera.saturday.evogamepadtester this is the tester I downloaded and used and it shows everything is working as intended.  I hooked it up Bluetooth to my brothers android device and it will not work with his phone either. I have never had a problem using an Xbox 1 controller with my phone before now. I even tried it in my wife's iphone 13 and it failed to work there as well. This is with 3 different controllers 

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waltzc45
Community Member

Actived my New Android device phone Google pixel

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waltzc45
Community Member

Actived my New phone device Google pixel phone

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