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Shinyy500
Stadia Player
Stadia Player

Unknown Controller

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Hello Stadia Community,

I have bought stadia pro and it's fine. But I can only use 50% of it. When I start a game on my device (experimental) it doesn't ask me if I want to play with touch controls.

I think it's because there is a Controller in my controller menu. But I have a Controller connected. It isn't connected with my smartphone because I have Bluetooth off. And it's also not on my wife network because I also tried it with mobile data.

Here is a picture of my controllers menu

Screenshot_2022-05-31-13-41-15-343_com.google.stadia.android.jpg

Hopefully someone can help me :slightly_smiling_face:

Details of my device:

- Stadia App Version 4.16.446578783 (latest)

-Device Xiaomi 11 Lite 5g NE

1 Kudo
Best Response
JohnZoidberg
Gold Stadia Guide
Gold Stadia Guide

Hello @Shinyy500 

I've seen reports of this in the past. I believe it's another piece of hardware on the phone that looks a bit like a controller (e.g., a fingerprint reader) and is confusing the app. Here's a thread where someone who ran into this "solved" the issue (really a workaround) by using the web browser to play games on the phone rather than the Stadia app: https://community.stadia.com/t5/The-Stadia-App/Ghost-controller-showing-in-my-stadia-app/m-p/73808 

Why not Zoidberg?

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3 Kudos
4 Replies
JohnZoidberg
Gold Stadia Guide
Gold Stadia Guide

Hello @Shinyy500 

I've seen reports of this in the past. I believe it's another piece of hardware on the phone that looks a bit like a controller (e.g., a fingerprint reader) and is confusing the app. Here's a thread where someone who ran into this "solved" the issue (really a workaround) by using the web browser to play games on the phone rather than the Stadia app: https://community.stadia.com/t5/The-Stadia-App/Ghost-controller-showing-in-my-stadia-app/m-p/73808 

Why not Zoidberg?
3 Kudos
Shinyy500
Stadia Player
Stadia Player

ok thank you

0 Kudos
AndroiFy
Platinum Stadia Guide
Platinum Stadia Guide

Did you try to clear cache and data on the app Stadia? Do you see any changes with this deletion?

0 Kudos
Shinyy500
Stadia Player
Stadia Player

I tried it now but nothing changes

0 Kudos