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Clockwise
Founder
Founder

Touch controls not working after phone change

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Hi,

I recently upgraded my android phone from a Xiaomi Mi8 to a Xiaomi Poco F3.

Unfortunately the pop-up for activating the touch controls doesn't appear after launching a game and I can't control anything.

Does someone might have a clue what the problem is and how to fix it?

 

Best Regards

2 Kudos
Best Response
ChrisFromGoogle
Community Specialist
Community Specialist

Hi @Clockwise, sorry to hear this is still affecting you. I recommend trying to enable experimental mode within the Stadia app. This may or may not resolve your particular issue, but it's worth a shot. To do so, tap your profile icon in the top-right of the Stadia app, then scroll down to "Experiments." See if there is an option there to enable play on your device. Report back when you can!

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1 Kudo
Clockwise
Founder
Founder

Hi,

the now available PWA for Stadia (without using the app) solved my problem.

Thanks everyone. 

 

Just open stadia.google.com in Chrome on mobile without activating desktop-mode.

 

View Best Response in original post

2 Kudos
20 Replies
HatDroid
Platinum Stadia Guide
Platinum Stadia Guide

Hi @Clockwise, Try to clean the Application cache by going into your phone settings / applications / Stadia / memory


1 Kudo
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

In addition to what HatDroid already mentioned, I recommend as well trying less invasive steps like restart or looking for Android updates or Stadia app updates first before moving on with clearing the app cache/data.

Here you can find the steps in order: Fix an installed Android app that isn't working

0 Kudos
Clockwise
Founder
Founder

I tried all steps suggested but the touch control pop-up still does not show up. 

It seems the stadia app thinks there is a controller connected but it isn't. 

1 Kudo
ChrisFromGoogle
Community Specialist
Community Specialist

Hi @Clockwise, sorry to hear this is still affecting you. I recommend trying to enable experimental mode within the Stadia app. This may or may not resolve your particular issue, but it's worth a shot. To do so, tap your profile icon in the top-right of the Stadia app, then scroll down to "Experiments." See if there is an option there to enable play on your device. Report back when you can!

1 Kudo
Clockwise
Founder
Founder
Hi Chris, I can't even start a game when the experimental features are not activated. Therefor it already is set.
Games are starting on the device, this is not the problem. I can use my Kishi or Stadia controller but not the ingame touch controls because the popup asking if I want to use touch controls just does not show up.
I already tried disabling gestures, fullscreen mode, 120 Hz mode, anything. But for any reason the Stadia Apps won't let me use touch controls.
0 Kudos
CosmosS
Stadia Player
Stadia Player

Hi,

 

Does the kishi work fine with the Poco f3 and stadia?

 

Many thanks 

 

 

0 Kudos
Tr3knova
Stadia Player
Stadia Player

I buy gamesir x2 and its work so nice on stadia :winking_face:

0 Kudos
ChrisFromGoogle
Community Specialist
Community Specialist

Hi again, @Clockwise. After doing a bit of research, I suspect that the secondary operating system present on your device (MIUI 12.x) is what may be causing this interference. You may have some success installing previous versions of the Stadia app, as others have reported in the past, but please note that this is not an official solution. I wish I could offer additional assistance here!

0 Kudos
Clockwise
Founder
Founder
Hi Chris,
unfortunately, this didn't work either. I tried all old versions from apkmirror until the app says it needs to get updaed.
The weird thing is, using another Xiaomi Phone (X3 Pro, Mi 12 or M3) with MIUI 12 it's working as it should. Only my main Phone the F3 has that problem - which I believe will never get fixed :disappointed_face:
0 Kudos
Tr3knova
Stadia Player
Stadia Player

On Xiaomi mi10t pro it's not appear too ;(

2 Kudos
Clockwise
Founder
Founder
At least I'm not alone with it.
1 Kudo
Warbat
Stadia Player
Stadia Player

Another POCO F3 here with same problem. The App think a controller is connected. And nothing can be controlled when entering the game.

1 Kudo
JamesFromGoogle
Community Specialist
Community Specialist

Hi @Warbat,

Thank you for your post. I'm sorry you are having this issue right now. Please see the Best Responses marked on this topic. Since this is an older post, we are going to go ahead and lock it. If you still need help after trying the suggestions in this conversation, it'd be best to create a new post. You'll get more visibility and potentially more help from the community that way. 

 

Best,

James

0 Kudos
kred42100
Stadia Player
Stadia Player

I have thé same issue ans more, i Can t play with USB c or bluetooth controller..i try stadia controller on USB, DS4, ans Razer kishi :pensive_face:

1 Kudo
Amirul
Community Member
 
0 Kudos
Amirul
Community Member

Tuh uk

 

0 Kudos
Tr3knova
Stadia Player
Stadia Player

Resolve is update Miui to 12.5 

After this , controller appear and all works fine :winking_face:

3 Kudos
Clockwise
Founder
Founder
I've did the update now. 12.5.1.
Unfortunately, the problem remains :disappointed_face:
0 Kudos
HatDroid
Platinum Stadia Guide
Platinum Stadia Guide

Another post made me thinking it could be worth a shot to simply shutdown and restart your phone

0 Kudos
Clockwise
Founder
Founder

Hi,

the now available PWA for Stadia (without using the app) solved my problem.

Thanks everyone. 

 

Just open stadia.google.com in Chrome on mobile without activating desktop-mode.

 

2 Kudos