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Founder
Founder

Stadia crash on startup the app

I got a very annoying issue : since today my Stadia app is crashing on every launch of the app (3 out of 4 try almost).

I did a reboot my phone, uninstalled/reinstalled, did a clear cache & data but nothing it is still crashing.

It says "Stadia keeps crashing" : 3 choices are offered to me : close, info, report.

Some help would be appreciated. Google Chat Support told me they could not help me and invited me to send a report through the app crash message. Which I did. It occurs since my last buy (nba2k), not stadia app update, no phone specific update

My phone is up to date with Android 10 (Oxygen OS 10.3.1) model : OnePlus 6.

Here is a pic of the message (in French sorry) : 

4c7ba961c5f8768220002902fe8f99fc

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4 Replies
Founder
Founder

Hello any help would be appreciated. It is still occuring.

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Community Member

Same here it's very annoying

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Founder
Founder

Has Google replied to you? I got the same issue. It's been 3 days now since it began

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Stadia Player
Stadia Player

Hello all. This, too happened to me.

I contacted google and they went the extra mile to help!

Here are the steps they gave me to fixing the issue:

1. On chrome (or any chromium based browser), go to chrome://flags

2. locate "Hardware-accelerated video encode" and disable it.

3. locate "override software rendering list" and turn that on.

4. If your device requires an update, do so.

5. Update your device and/or restart.

This issue happened to me on Windows 10.

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