Stadia controller constantly loosing connection and having to put in code after that instead of continuing play it operates the Stadia menu
Hi @fthekat504
Try the steps here for your controller: https://support.google.com/stadia/answer/9584135?hl=en
Hi @fthekat504
On what kind of WiFi network is your controller connected?
I knew some cases in which a 5GHz WiFi network caused issues.
Is it possible to connect a 2.4GHz WiFi network with your controller to see if that solves the issue?
Another thing that is worth trying is to restart your router.
Hi @fthekat504
Try the steps here for your controller: https://support.google.com/stadia/answer/9584135?hl=en
I factory resetted
@fthekat504 which device are you pairing the controller to? Does it happen often or just happening recently? Are you on a stable internet connection?
Also can you try hardware reset and factory reset? Also it might be because the controller is running out of battery. Try charging the controller for a few hours then try again
For steps on how to do factory and hardware reset, you can take a look at the article below, along with some other troubleshooting ideas.
https://support.google.com/stadia/answer/9584135
I factory resetted
@fthekat504 Can you try leaving your controller charged for some time? Try leaving it charged for half or even a day, and see what happens. Want to make sure the battery is not the issue.
Also try it on a different network and device so we can confirm that the controller itself is not the issue.
Hi @fthekat504
On what kind of WiFi network is your controller connected?
I knew some cases in which a 5GHz WiFi network caused issues.
Is it possible to connect a 2.4GHz WiFi network with your controller to see if that solves the issue?
Another thing that is worth trying is to restart your router.
I'm on 2.4 ghz