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fmp
Stadia Player
Stadia Player

Stadia app still crashes configuring Wi-Fi password

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Google has released another version of the Stadia app, but the problem persists:

- The Stadia app crashes when trying to introduce password to configure Wi-Fi connection on a Stadia Controller.

I'm using Samsung smartphone with Android v. 11.

I think Stadia app has a very serious bug that prevents the use of Stadia Controllers.

Google Stadia developers should fix this with utmost urgency.

 

 

3 Kudos
Best Response
fmp
Stadia Player
Stadia Player

Google has just updated the Stadia app. I'm very glad to see that this issue was finally solved.

Indeed the Stadia app bug that prevented the introduction of the Wi-Fi password, to configure Stadia Controllers, was corrected.

Congratulations, Google Stadia Development Team!

 

View Best Response in original post

2 Kudos
BeCr
Stadia Player
Stadia Player

Now it Works! Thank you

View Best Response in original post

0 Kudos
12 Replies
MisterBenitez
Stadia Player
Stadia Player

I am having the same issue specifically when special characters are used as part of the wifi password. As soon I press the @ symbol as part of the string it crashes. This needs addressing asap. 

0 Kudos
fmp
Stadia Player
Stadia Player

In my case Stadia app crashes as soon as I type the first (normal) character.

1 Kudo
BeCr
Stadia Player
Stadia Player

I have the exact same issue. Has anyone a Solution for this?

1 Kudo
fmp
Stadia Player
Stadia Player

Google has just released another version of the Stadia app, but the problem remains:
#Stadia_app crashes when trying to introduce password to configure Wi-Fi connection on a Stadia Controller. I think Stadia app has a very serious bug that prevents the use of new Stadia Controllers.

1 Kudo
JamesFromGoogle
Community Specialist
Community Specialist

Hi @fmp,

On another one of your posts, it looks like you were finally able to find a fix. Please let us know if there is anything else you need!


Best,

James

0 Kudos
fmp
Stadia Player
Stadia Player

Of course I didn't find a solution!

I can't configure Stadia Controllers with Android devices!

0 Kudos
JamesFromGoogle
Community Specialist
Community Specialist

Hi again @fmp,

I'm sorry for the misunderstanding, I saw your response on this topic and thought the issues were related. After reviewing your posts about this issue, I was able to see that you attempted to factory reset your controller and that did not help. You may have done these things already, but just to be 100% sure, could you please attempt (or tell me if you've already done so) these troubleshooting steps:

  • Clear cache and app data on your Stadia App
  • Sign out and back into Stadia App
  • Delete and Reinstall Stadia App
  • Reboot Wifi
  • Anything else you may have tried

This will help us better understand exactly whats going on. Please let us know how its going when you can.


Thank you,

James

0 Kudos
fmp
Stadia Player
Stadia Player

Hi,

I have done all that things but to no avail.

0 Kudos
JeranFromGoogle
Community Specialist
Community Specialist

Hey there fmp,

No problem!  Let me just ask you a few more questions about what's happening:

  • Have you tried using another device to try and set up the controller?
  • Is this your first time setting up the controller?
  • What version of the Stadia app are you using?
  • Do they see any sort of error message when the app crashes? If so, what does it say?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

0 Kudos
fmp
Stadia Player
Stadia Player

- I've tried 3 devices: Samsung M31s and A40 smartphones, Samsung A 10.1 (2019) tablet.

- I have configured several Stadia Controllers successfully in the past with said devices.

- I used already the latest version of the Stadia app available in the Google app Play Store.

- Stadia app crashes with no error message whatsoever (just vanishes).

 

0 Kudos
fmp
Stadia Player
Stadia Player

Google has just updated the Stadia app. I'm very glad to see that this issue was finally solved.

Indeed the Stadia app bug that prevented the introduction of the Wi-Fi password, to configure Stadia Controllers, was corrected.

Congratulations, Google Stadia Development Team!

 

2 Kudos
BeCr
Stadia Player
Stadia Player

Now it Works! Thank you

0 Kudos