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deandrefam
Stadia Player
Stadia Player

Stadia app keeps crashing

This has been happening for months! It prevents me from being able to message people back if I’m playing on a CC. 

The stadia app keeps crashing out of nowhere and this screen comes up: 

9F29F26E-1A8B-4A77-998B-9A0589601A28.png

My only temporary workaround is to switch to a different stadia account and then switch back to my main one. This only works 1/5 times and will last temporarily. I’ve tried reinstalling the app multiple times and this issue is still persisting.  

1 Kudo
7 Replies
MrVacca
Platinum Stadia Guide
Platinum Stadia Guide

Sorry to hear about that @deandrefam. Does the same thing happen if you are not using your Wifi and using your mobile data instead? 

0 Kudos
deandrefam
Stadia Player
Stadia Player

Yes it still happens. This has been a reoccuring issue for months now and I have also moved homes with different internet providers. The same issue keeps happening so I don’t think it is my wifi. 

1 Kudo
MrVacca
Platinum Stadia Guide
Platinum Stadia Guide

And this happens across multiple devices? 

0 Kudos
deandrefam
Stadia Player
Stadia Player

Sorry not sure what you mean by multiple devices. I only have 1 phone to test it on and this is an iphone so I’m only using the Stadia app to respond to messages while playing on my CC

0 Kudos
JamesFromGoogle
Community Specialist
Community Specialist

Hi @deandrefam,

 

Have you tried creating the Stadia safari shortcut? I wonder if you would have a different or similar experience trying this option. Keep us updated with how it goes.


Thank you,

James

0 Kudos
deandrefam
Stadia Player
Stadia Player

Stadia works fine through Safari but is not the best experience and doesn’t allow for certain things such as easily subscribing or unsubscribing to Stadia pro. Fixing the app would be ideal

0 Kudos
JamesFromGoogle
Community Specialist
Community Specialist

Hey there @deandrefam,

While we don't have any news for updates on the Stadia app right now, please keep an eye on our socials for news. Thanks for being a part of our community and wish you the best of luck gaming!


Best,

James

0 Kudos