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davidrobinsonyt
Stadia Player
Stadia Player

Stadia app crashed while I was buying a game

Hey everyone,

I need help with Stadia app keeps crashing while I was buying a game on my Android tablet and this happens 3 times so please could you help me out cause I love Stadia and I need help with this issue.

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11 Replies
MrVacca
Platinum Stadia Guide
Platinum Stadia Guide

Hey @davidrobinsonyt 

Try rebooting your device. Does the entire app close or just the game, taking you back to the Stadia Home Screen? 

1 Kudo
davidrobinsonyt
Stadia Player
Stadia Player

Yes, I try rebooted my device but it's every time I try buying a game like UNO sadly it crashed the entire app.

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Barthandelus
Silver Stadia Guide
Silver Stadia Guide

Hello @davidrobinsonyt,

Not a direct fix to your problem, it's more a way to get around it.

Stadia is also a website so don't hesitate to start Safari / Chrome / Other browser on your phone or a computer to buy the game and try to start it after from the app.

2 Kudos
davidrobinsonyt
Stadia Player
Stadia Player

Yeah but there is a issue I'm using Google Play credits not PayPal or credit card so I can't, sorry.

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Tobonaut
Gold Stadia Guide
Gold Stadia Guide

Sorry to hear that. :confused_face:

I know this is no fix for you, but please report this behavior using the feedback function of the app. This is a really bad user experiences which should be fixed.

 

Just one last question, you cannot buy or do something else with Google Pay for Web?

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ChaosTheory
Founder
Founder

what kind of phone do you have ?

a safe solution would be to uninstall/reinstall the stadia app and see if that helps

an unsafe work around would be to find an older apk from a mirror site and try installing that and see if that fixes if for you. 

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davidrobinsonyt
Stadia Player
Stadia Player

I use Amazon Fire HD 8 tablet to play Google Stadia crashed, yes I'm gonna try that thank you for the advice.

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JamesFromGoogle
Community Specialist
Community Specialist

Hi @davidrobinsonyt,

Just wanted to check in to see if you were still having this issue and if any of the above suggestions were able to fix the issue? Keep us posted when you can.

Thank you,

James

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davidrobinsonyt
Stadia Player
Stadia Player

Yes I will let you know as soon as possie

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JamesFromGoogle
Community Specialist
Community Specialist

Hi @davidrobinsonyt,

Just following up one last time to see how things are going. Looking forward to an update from you when you can.


Thank you,

James

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davidrobinsonyt
Stadia Player
Stadia Player

Hey James,

Yes the app is alright now and finally I'm happy again, thank you everyone for helping me.

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