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GingeRNutZ
Founder
Founder

Stadia app Store

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Recent update removed Store from Android app. It seems the app has resized and the Store/Explore buttons are hidden beneath the Android Home/Back/Recents on screen buttons.

 

Screenshot attached.

Screenshot_20220401-004626.png

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Best Response
GingeRNutZ
Founder
Founder

After posting a 1 Star review for Stadia app in Play store, developer suggested clear cache/storage and reinstall.

This fixed it untill i opened the app again. Can see the Stadia S centre screen then see the S lower a few pixels before app fully opens, then the buttons are buried beneath the android on screen buttons.

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11 Replies
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hello @GingeRNutZ 

Just changed my Android from gestures to buttons to see if the same happens to me.

It seems to work just fine with my phone. Did you try a phone reboot? And if that didn't work what kind of resolution does your phone have? :slightly_smiling_face:

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Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@GingeRNutZ Can you try to scroll down (is it even possible at all to scroll down?) I just looked at my app and I can still see the store button.

Which Android device are you using and can you confirm the version of the Stadia app?

Screenshot_20220331-173304.png

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Stadia Guides are not employed by Google. Opinions are my own.
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GingeRNutZ
Founder
Founder

After posting a 1 Star review for Stadia app in Play store, developer suggested clear cache/storage and reinstall.

This fixed it untill i opened the app again. Can see the Stadia S centre screen then see the S lower a few pixels before app fully opens, then the buttons are buried beneath the android on screen buttons.

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Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@GingeRNutZ Ha interesting. That's one way to get the developer's attention I guess :slightly_smiling_face:

Anyway, glad you got it sorted out (and hopefully you changed back the rating)!

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Stadia Guides are not employed by Google. Opinions are my own.
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GingeRNutZ
Founder
Founder

Yeah  looks like I have to uninstall, clear app cache and data  EACH TIME before opening the app as the store / explore / still not visible after a promising looking fix. 

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GingeRNutZ
Founder
Founder

App broken for me.

@Ivan  Device is Razerphone 2 (stuck on android 9), app version is 4.9.433559965, Mar 9 2022. App is not scrollable. Changing pixel density in developer options does not work to change horizontal screen size 

 

Im gonna try earlier apk from third party non official store. Odd really as Stadia is 'playable on all devices' except mine.

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Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@GingeRNutZ Razer 2 is a supported device and you have the latest version of the app, so it doesn't sound like there should be any excuse for it to not work. Is there a reason why you can't upgrade from Android 9 though? I wonder if that's the reason.

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Stadia Guides are not employed by Google. Opinions are my own.
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GingeRNutZ
Founder
Founder

@Ivan 

So OEM Razer no longer update OS. Last security update was Feb 2021

Installing Lineage OS or Pixel or newer custom android OS isnt possible without wireless ADB as USB-C port is dead and there are so few of these devices around finding a hardware repair is difficult, responses i get are head sctratching and "Its a what phone?"

For the Stadia app its just the app resizing a little too large. I'll stick to this older version for now and see if next Stadia app update fixes the hidden buttons thanks for your input with this.

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Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@GingeRNutZ Gotcha. So if the previous version works just fine, there might be a slight oversight with the new version. I'm not sure if you have, but if you haven't, it will be a good idea to submit the feedback through the Stadia app. There's also an option to attach a screenshot and system info, you can also submit those, so the app dev knows exactly your situation.

Hopefully it will be fixed in the next version.

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Stadia Guides are not employed by Google. Opinions are my own.
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JamesFromGoogle
Community Specialist
Community Specialist

Hey folks,

We appreciate y'all bringing this to our attention. Just wanted to check in here to see if this issue was still happening or not?

 

Thank you,

James

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JamesFromGoogle
Community Specialist
Community Specialist

Hey y'all,

Since this topic hasn't been updated in a while, we'll go ahead and close it now. But please, if any of you are having any issues, let us know. We're always here to help.


Best,

James

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