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Catalyst
Founder
Founder

Something weird happened, try loading the page again

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Anyone else getting this in the STORE view??

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2 Kudos
Best Response
ChrisFromGoogle
Community Specialist
Community Specialist

Hey @Catalyst! Thanks for surfacing this issue. I can confirm that we are aware of an issue affecting the Stadia Store for some users on mobile. We're on top of it and should have a fix out soon. Thanks again!

__________

Edit 3:30PM PST

Looks like this was fixed, but let me know if anyone else is still experiencing the problem.

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2 Kudos
8 Replies
HatDroid
Platinum Stadia Guide
Platinum Stadia Guide

Hey @Catalyst

It happens while loading anything on the store or only while trying to open a game? can you try to log in by using an incognito window?

 

1 Kudo
ChrisFromGoogle
Community Specialist
Community Specialist

Hey @Catalyst! Thanks for surfacing this issue. I can confirm that we are aware of an issue affecting the Stadia Store for some users on mobile. We're on top of it and should have a fix out soon. Thanks again!

__________

Edit 3:30PM PST

Looks like this was fixed, but let me know if anyone else is still experiencing the problem.

2 Kudos
Catalyst
Founder
Founder

Confirmed working normally now, thanks.

0 Kudos
Dali
Community Member

Hi there, i also have the same problem, no proposed solution has helped

0 Kudos
Dali
Community Member

Still have the same issue 

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JamesFromGoogle
Community Specialist
Community Specialist

Hi Dali, 

This is due to the recent announcement of Stadia shutting down. Thanks for your comment, but since this topic is older we'll be closing it now. Please let us know if there is anything else we can do for you in a new post.

Best,

James

0 Kudos
HatDroid
Platinum Stadia Guide
Platinum Stadia Guide

@Catalyst In my case clearing the cache worked!

On your android phone do the following:

  1. Go to settings
  2. search "app"
  3. find Stadia on the list
  4. tap on memory
  5. tap "clear cache"

after that the store worked again

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Catalyst
Founder
Founder

I did that and more before I posted on here.  Nothing worked.  Thanks for the information.

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