cancel
Showing results for 
Search instead for 
Did you mean: 
Kronikles
Stadia Player
Stadia Player

Playing on mobile

Jump to Best Response

I had tried previously while it was still in experimental mode and had been able to play destiny on my lte+ network as well as on wifi. Im using a pixel 4 xl. But today I went to try to play on my phone and all I get is black screen after selecting to use the screen touchpad. Apparently I have the same issue if I try and play on wifi with or without the stadia controller.. I've tried changing the display settings to 720 p and still am not getting any action... 

What could the problem be? 

0 Kudos
Best Response
Deleted User
Not applicable

@Kronikles Try playing again and if you get a black screen, exit out and submit in-app feedback with logs attached with a description of your problem so the team can pinpoint what's causing this black screen error.

After you do that try a fresh re-install and see if that fixes your problem.

View Best Response in original post

3 Kudos
4 Replies
Deleted User
Not applicable

@Kronikles Try playing again and if you get a black screen, exit out and submit in-app feedback with logs attached with a description of your problem so the team can pinpoint what's causing this black screen error.

After you do that try a fresh re-install and see if that fixes your problem.

3 Kudos
Kronikles
Stadia Player
Stadia Player

I submitted the report as suggested and the uninstall/reinstall seems to have fixed the issue. 

Thank you much!

2 Kudos
JungleJim
Founder
Founder

Reinstalling the app fixed the issue for me as well. Thanks.

0 Kudos
MagicDave10
Stadia Player
Stadia Player

I had something like that on a pixel2 XL when I'd Bluetooth'th it to an Xbox controller. But after resetting the app it worked without the connection to the xobox controller. Hope that helps.

0 Kudos