Hello @jackkay93
This kind of thing can be challenging to diagnose. But, I have a few thoughts that may help. First, the download benchmark – as long as it's enough – isn't as important as having a stable connection. Being on 5GHz is better than being on 2.4GHz, but being on Ethernet would be better still. Is there any way you can try that, even temporarily to see if it might be the issue? Do you have anything that could be interfering? Things like wireless audio systems (surround sound speakers, a subwoofer, or a gaming headset). Do you have a feel for how close any neighbors might be that could be on the same channel? Is anyone else in your household using the internet for video streaming (e.g., YouTube, Netflix, etc.)? Is this on a TV with a Chromecast Ultra, a computer, or a phone? If it's on a computer, is there a chance something is running in the background? Basically, there are a few things that can cause this, so we need to know more about the environment and what may have changed recently.
Why not Zoidberg?
