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Community Member

Games Crash After 3 minutes

All games crash after 5 minutes. They do not freeze, i am just back at the games library. Then i press play and i am back in the game exactly where it stopped. So it seems that games do not realy crash but the game simply kicks me out.

I am playing via chromecast ultra (it is not getting hot btw). My connection speed is always excellent so i think the problem is not on my and but on stadia's.

What do you think? Any ideas?

1 Kudo
4 Replies
Stadia Guide
Stadia Guide

@donnerknall mh that sounds weird. Can you test (just to isolate the issue) how your experience on a mobile phone or in the browser (Chrome Browser on stadia.google.com) is? Do you have the same problem there as well or is really only on a TV with your CCU?

How many games have you tried so far?

If it's the case that the issue only persists on TV, I would recommend to maybe try to do the setup of the Chromecast again, just to be sure. If this doesn't solve the issue, maybe the Chromecast Team or the Stadia support have some more help for you.

0 Kudos
Community Member

Thx for the reply. I will check on other devices asap and then report the results here. Hopefully it is a temporary problem  and for example a reset of the CCU will help.

0 Kudos
Community Specialist
Community Specialist

Hi donnerknall, have you had a chance to check the other devices? Let us know if we're able to help!

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Community Member

Yes. I tried it with google Chrome and had the same problems. After 2 days the problem was gone on all devices. Strange, but now it is working flawlessly for more than a week on all devices. Might have been a temporary hickup on google's side or on my Internet provider 's

1 Kudo