I have a problem
I have a Huawei p9 lite but I can't download the app google stadia.
The app tells me "not compatible with my device".
Is it possible to communicate this to the assistance service? My version of android is 7.
@JosephITA Can you upgrade you Android version even more? I remember reading something about Huawei devices are now not allowed to carry Google apps or something in the line of that. I wonder if that's the case.
Do you have other phones that you can use the Stadia app with?
@JosephITA Yeah I'm not surprised that Huawei service support is blaming it on the app. What is the version of Google Play and Google Play services? Can you check and make sure they're the latest version?
Otherwise, my feeling is just that the device wasn't configured to be compatible with the Stadia app, for whatever reason.
It nothing works, you can try contacting Stadia support to get some help
Go to the link below:
On top right, click on 'Contact Us' > then request chat/callback to speak to a representative. Try it from a computer browser if the option is not shown on mobile
Yes, I have the latest version of Google Play and Google Play services.
I contacted google stadia support but they tell me that they have not received reports for problems with the app on Huawey p9 lite and I do not know how to report this problem to the technicians.
probably could be solved with an update patch
Same problem here.
Opened a chat with customer care and, after a lot of waiting, they said that is a Google Play problem, so they connected me with Google play customer care that, after a lot of wait, said that is a Stadia developer question and tried to connect me back with a stadia customer care guy, but something didn't worked and he pasted in chat the link for the stadia support page...
**bleep**, i only want to authorize to play on my tv...is it really so difficult ???
My phone satisfy all the requirements they asked for !!!
No one told me that simply stadia dont like my phone before the purchase!!!