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Slinkee
Community Member
got my code earlier this week, entered my preferred name, left the app alone. My controller came in about an hour ago, chromecast sees it, but the app will not progress beyond the "start your stadia pro subscription". I hit next the screen dims and I get the spinning wait symbol. using a Samsung Note 9 sm-n960f. I tried uninstalling the app, and reinstalling, comes back up at the same point, same result.
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Best Response
Slinkee
Community Member

and the solution for me, ended up using bluestacks and running the app there.  now the app on my note9 is behaving.

 

thanks all

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15 Replies
GRex
Community Member
yup i've got the same issue with my note 8
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nerdalert
Community Member
Well at least i know its just NOT ME:(
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Mad_Dog_Bravo
Community Member

make sure that you have location services enabled and bluetooth enabled. Hopefully it’s something as simple as this....hopefully!

 

Kudos appreciated if deserved.
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nerdalert
Community Member
No help. I imagine like everything else with this launch....issues abound
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Barry
Community Member

Hit the same problem yesterday. On a whim I tried going to the purchase screen in a game app (the play store part where you would complete your in game purchase) and then went back to Stadia app and it worked. No idea why. I was then able to claim both destiny and the pro free app but now I can't purchase any other games in the store. Sits on the same green circle thing. 

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Barry
Community Member

Actually I've gotten this to work for buying games too. In another app (game or whatever) going to buy coins or whatever after the play store confirmation comes up. Hitting back then going back to Stadia app and hitting buy on a game then works. Definitely something broke there tho

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Slinkee
Community Member

IMG_0027.jpgWell i've tried, buying an IAP, went into the app & verified that location was on, and still can't progress beyond this point.

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Slinkee
Community Member

and the solution for me, ended up using bluestacks and running the app there.  now the app on my note9 is behaving.

 

thanks all

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nerdalert
Community Member

I got around it by going to stadia.com. It will recognize your gmail and verify your purchase. Once complete, I went back to stadia app and progressed to next step. I was seriously annoyed. 

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Klonx
Community Member

I don't get bluestacks to run and the other tips are not working. Does anyone have an idea how I can fix the stadia shops buy buttons to work? Gpay isn't opening. I also tried cache deleting, forcestop, reinstallation and phone restart. In my other apps gpay ist still opening.

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Slinkee
Community Member
what's bluestacks not doing for you? I tried it once, didn't work had to go back in a second time (bluestacks) and made sure the location services were active, once the map was loaded, i hit set (upper left hand side), the stadia app worked and i was able to finish the setup on my phone.
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Klonx
Community Member

Installing bluestack faild. I don't get bluestacks to run on my PC. And I have no 2nd phone I can use.

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Slinkee
Community Member

ok, are there any error codes that it's throwing when it fails the install?

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Klonx
Community Member
First it stoped installing at 76%. Later it worked installing somehow but I got a dll error by starting it. So can't use bluestacks.
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Klonx
Community Member

Lol. Today I tried buying in the stadia app like I try it every day and now it works. Have they fixed the problem already or was it my support message I sent to GPay yesterday. I don't know. Does it work for you too now?

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