I bought Monopoly some time ago then cancelled my monthly subscription. I have tried to access this today so I can use it when the grandchildren come for Christmas however when I try to log on the screen stops at access free trial. How can I access the game that I paid for?
Hey there!
From what I gather in your post, you already have had a pro subscription, correct? If so, you shouldn't get another popup for a free pro trial. Could you please verify you logged in to the right account when you tried to access Stadia?
Yes I have had a paid subscription and during that time I bought a game. Later I cancelled the subscription but did continue to play my bought game. Today I cannot access my paid game as I can’t skip the signup screen for the free trial. I have used the same account as I only have one google account.
Hmm that's odd. Could you provide a screenshot, please? And what device are you accessing Stadia from?
I have managed to skip the “get trial” by using stadia.com however my bought game is not showing. How do I access the game?
I’m using an IPad Air
No help for over 2 weeks! How can I contact Stadia to get my money back? Very disillusioned with this.