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Lepi-con
Stadia Player
Stadia Player

cant communicate between phone and Chromecast ultra

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Doesn't matter what I try what wifi-connected to how I connect to the internet how many times I reset my Chromecast Ultra for some reason I cannot communicate even though it's showing in the router that both devices are connected between my phone Chromecast Ultra in order to add a stadia account to my Comcast Ultra

2 Kudos
Best Response
ChaosTheory
Founder
Founder

i had this issue once before. the only way i could solve it was to factory reset the chromecast. bit of a hassle but it worked. 

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1 Kudo
5 Replies
N8te
Founder
Founder

Yes having same issues for weeks & a month. The Stadia team said on other reports that they are aware of the issues & working on a fix.

0 Kudos
Lepi-con
Stadia Player
Stadia Player

ugg its frustrating cuz it was working just fine but i reset my controller and and the next day i powered on stadia and it made me go the set up of google home and everything like i had reset google home and stadia ..... ever since i have not been able to compete linking account to chromecastultra... hope they fix soon..

0 Kudos
JamesFromGoogle
Community Specialist
Community Specialist

Hi @Lepi-con,

 

We wanted to follow up with you to see if you are still having this issue?

 

Let us know.

 

Best,

James

0 Kudos
Lepi-con
Stadia Player
Stadia Player

so i have been slow to reply because i spent many hours trying to this problem to no avail.... so support ended up having me send the chromcastultra and controller for a replacement i just received the brand new stadia bundle and WTF it worked the first time i set it up YAY.... JFK it the chromcastultra did a automatic firmware update and BOOM the problem was back WTF i cant play on stadia and chromecastultra because once again Chromecast is not found chromecast is not found WTF IS WRONG WITH YOUR GUYS BRAINS HAVE YOU READ ANY OF GOOGLE HOME APPS OR STADIA REVIEWS THERE IS LITERALLY HUNDREDS OF POSTS ASKING TO SOLVE THIS **bleep**ING PROBLEM HUNDREDS

0 Kudos
ChaosTheory
Founder
Founder

i had this issue once before. the only way i could solve it was to factory reset the chromecast. bit of a hassle but it worked. 

1 Kudo