My stadia isn’t working now for some reason. I have tried to add account to chromecast but it doesn’t show up. It worked fine before. Just now it won’t work. Im connected to the right Wi-Fi. My chromecast is connected to my router using Ethernet. Which worked fine.
Hey Vxpro,
if things don't work as intended, it is quite frustrating.
Maybe we can walk you through and find a solution ![]()
You said that you are connected to the right WiFi while your CCU is connected with the router via ethernet.
Does your CCU screensaving picture show a couple of controller keys in the top right corner?
If yes: Stadia is already connected with your CCU.
If no: Make sure to add your account using the Stadia app on your smartphone.
If this doesn't work: What happens?
Thank you for reply
i have sorted it now. I restarted my router. Fixed the problem. Thank you.
Oh dear. It won’t work now. I turned on my tv now it doesn’t having play symbol. It’s since I’ve installed Facebook portal. Any ideas ?
Only works when I restart my router then stops working after I turn my tv off.
I got stadia working. Playing a game now. But I had to restart my router again and launched it from stadia app this time.
That seems strange.
Have you tried forwarding the Stadia ports?
Those are 44700-44899 both TCP and UDP.
Might be worth a try.
Thx. Still no joy.
I see
and on stadia app. It has computer symbol on games instead of play symbol.
I’ve set new rule on my router firewall page. As I said still nothing.
Hi @Vxpro,
The computer icon you see in your app means your phone is not picking up your Chromecast ultra as a playable device.
This could be due to a router setting prevention wireless clients from seeing any other client (ap isolation) or your chromecast ultra and your phone are on different networks.
Out of curiosity what phone do you have?
Apple iPhone 11 Pro Max
I have BT smart hub 2. I have also NETGEAR PoE switch 8 port unmanaged. I tried plugging the stadia Ethernet directly into my smart hub router. Funny thing is. I seem to remember this happening before. I bought and installed new Facebook portal and now the stadia won’t work.
thx.
Have you tried resetting the chromecast?
Since you said restarting your router makes your phone and the chromecast detect each other so you can start a game. Either there is a currently unknown setting that is preventing the connection after start up (doubtful) or either the phone or the chromecast is not properly communicating on the network.
If you had another device (tablet or phone) to try it with first I would try to setup your account with that other device.
I tried resetting ccu before. I’ve just tried iPad. And I’m charging my old iPhone to try on that too.
I forgot to add. Sorry. That I have a ccu in my kitchen connected to same Wi-Fi. I turned it off at power supply and now it’s working in lounge stadia. I just had a game. And all ok. But when I go back to it now. It won’t let me play again.
Seeing as you have two different ones and are experiencing the same issue on both from your phone. I'm starting to think there might be a setting on your iphone that is preventing the CCUs from being shown in your phone.
By any chance do you have apple private relay enabled? I ask because I found a post on reddit about the stadia controller not connecting to an apple device when that is on. I'm suspicious of that feature causing your issue as well seeing the post. https://www.reddit.com/r/Stadia/comments/r99cl0/stadia_controller_and_apple_private_relay_dont/
this is the rule I setup
Thx for replies again. I turned off private relay. Still nothing on stadia app. But on safari stadia works. I’ve not tried my pc as of yet. When my stadia app does work I noticed my kitchen ccu isn’t on the list. As I haven’t used the kitchen for gaming yet. I’ve only recently setup the tv but before I installed the Facebook portal tv. The Facebook portal tv I think has caused this. The stadia app hasn’t worked well since I setup the portal tv.
I got it working again. I was in kitchen trying to setup kitchen stadia with another game pad and the app. Which didn’t work. Then the stadia app had the play button instead of the usual computer button. Maybe I’m doing something wrong. I turned on my game pad then went to stadia app. I’ll keep trying. Thx.
That's great to hear!
What did you do to get it to work exactly?
Sorry slow reply. It’s working fine now. No idea why. I had to disconnect my Xbox from my tv. Who knows. Thank you very much
Hi everyone,
Wow, what a journey this topic was! We are so grateful for both @ShadowKnight's and @Borussia's comments here. We'll leave this topic open for another day or so in case there are any follow up questions or comments.
Thank you,
James
Hi again,
Going to close this topic now. Please feel free to create a new post if anything else comes up. We'd be more than happy to help.
Thank you,
James